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Asset Care & Maintenance Systems Through Digitization | Clappia
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CareersExplore the perks of having a career at Clappia and get in touch with usSuccess StoriesDiscover success stories with Clappia's No-Code platformPricingLog inLog inStart With The Free PlanAsset Care & Maintenance Systems Through DigitizationByVerin D'souzaJuly 15, 2024|15 MinsTable of Content Asset management fundamentally revolves around getting the maximum output of assets while maintaining minimal costs associated with repairs or downtimes. It can be a complex procedure as there are many factors involved such as scheduling, planning, and more. The purpose of digitisation in asset care and maintenance systems is to automate these processes, allocate resources effectively and finally to drive profitability and reliability.The digital transformation across industries marks a pivotal shift toward optimising operational efficiency and enhancing asset management practices. At the forefront of this shift is the evolution from traditional, reactive maintenance strategies to proactive and predictive maintenance models, facilitated by the integration of digital technologies. Integration of digital technologies in asset maintenance such as leveraging data analytics, machine learning, and artificial intelligence for asset care and integrity can not only predict but prevent downtime, optimise performance, minimise waste and ensure safety and quality in production environments and other various sectors, setting new benchmarks for reliability in the competitive global marketplace.Asset Care and DigitisationThe primary goals of asset care in any industry are maximising asset availability, ensuring safety and quality, delivering optimum performance, and minimising wastage. This is not merely about keeping machines operational but ensuring they are ready to deliver whenever required, thus avoiding costly downtime and ensuring a seamless production flow. Ensuring safety and quality goes hand-in-hand with availability, as it safeguards not only the workforce but also upholds the standards of the final product, which in turn, protects the brand’s reputation and customer trust. Central to these objectives is the asset’s life. Extending the usable life of machinery and equipment through meticulous care and regular maintenance or other methods is imperative because not only does it ensure the standard quality in its output but also helps in reducing over all costs associated in asset procurement. It keeps production lines running smoothly but also preserves the integrity and longevity of the assets themselves. Proactive strategies to extend the usable life of machinery and equipment should be done on a regular basis and digitisation comes into play here.The key components to digitised asset care are data storage, data to useful information, data analysis and actions, predict downtimes via machine learning, autonomous action with AI and safe and self maintained assets. The first step in the digitisation process involves collecting large amounts of data from various assets through sensors and IoT devices. This data collected can include operational metrics, performance indicators, maintenance records, and much more. With the collected data, the next step is transforming this information into useful information and this can be done by using advanced algorithms, machine learning models, or analytics tools. There are various tools in the market available to help achieve this but the key is to identify patterns and predict potential issues like equipment failure. The transformation of data into useful information helps for decision-making and strategic planning for the long term future. Software platforms can help in data analysis and actions while machine learning can help predict downtimes or trigger automated maintenance procedures or alert various teams to take preemptive action. Combining these with autonomous actions facilitated by artificial intelligence, where assets are not only monitored but also maintained autonomously, ensures safe and self-maintaining assets. The ultimate goal of digitisation in asset care, is to get to a stage where assets are not only monitored and maintained with minimal human intervention but also is inherently safer and more reliable. Not to mention this also frees up work allocated to employees and makes use of their potential more efficiently in other areas of one’s business. This strategic planning and utilisation of digitising tools helps businesses to scale up exponentially.When it comes to data collection, it is not just to gather just any data but to capture the right kind at the right time. One such metric is the Overall Equipment Effectiveness (OEE), which indicates an asset's overall productivity. By tracking OEE, businesses gain insights into how effectively an equipment is being used. Another would be Repair and Maintenance (R&M) expenditure data. Keeping a detailed log of R&M expenses helps to pinpoint where investments in maintenance are yielding results and where they are not, which enables decision-makers on where to focus their maintenance strategies and budgets. Other data types can be thermal data where one can assess excessive heat that can be a sign of over-exertion or friction within mechanical systems, indicating potential wear and tear that could lead to malfunctions. Similarly, vibration data is different from every asset and deviations from baselines can be early warnings of mechanical issues. Capturing and analysing vibration data allows for predictive maintenance. Finally, power consumption data offers insights into the efficiency of asset operation. Fluctuations in power usage can indicate problems or inefficiencies within systems, making this data critical for energy management and cost-saving measures.The transition from data collection to data analysis signifies a move from raw data to usable, actionable information. Analytical techniques can include stratification, regression analysis, image analysis, vibration analysis, and the application of machine learning for model building and creating digital twins. Data analysis with advanced algorithms,machine learning models and AI, help parse through the collected data, identifying patterns that may indicate potential issues or areas for improvement. Digital twin, for instance, is a virtual replica of a physical asset and allows for simulation and testing without the risk to the actual asset. This culminates in a detailed understanding of asset health, allowing stakeholders to take proactive measures in maintenance and asset utilisation.The final step in the digitization of asset care is data prescription. This stage is all about "what to do next" with the data. Data leads to alerts, alarms, recommendations for action, solutions, and the automatisation of processes. Combining automation and IT solutions, especially those that provide an intuitive interface through which anyone can design and implement automated solutions without needing in-depth technical knowledge, allows for rapid response to insights provided by data analysis.Evolution of Maintenance SystemsThe progression of maintenance methodologies from reactive strategies to more advanced, predictive, and proactive approaches can be broken down into five distinct stages:First Generation: Breakdown or Reactive MaintenanceThe earliest approach to asset maintenance was purely reactive, also known as breakdown maintenance. This strategy operates on the principle of "fix it when it breaks," leading to maintenance actions only after a failure has occurred. While simple, this approach often results in unexpected downtimes, emergency repairs, and higher costs due to the unplanned nature of breakdowns. In this generation, machinery was often over-designed to tolerate this approach, with redundancy built into the system to cope with the inevitable downtime, which was considered just a fact of life.Second Generation: Preventive MaintenanceIn this approach, maintenance is scheduled at regular intervals to prevent failures before they happen. This could be time-based (scheduled after a certain number of operational hours) or usage-based (after the machinery has performed a certain number of cycles). This strategy reduced the frequency of unexpected failures and prolonged the life span of assets. Tools such as checklists and routine inspections became the norm, and the emphasis shifted towards maintaining assets regularly instead of waiting for a breakdown.Third Generation: Predictive MaintenanceThis represents a more sophisticated stage in the evolution of maintenance systems. It relies on condition monitoring and the use of sensors, IoT, and predictive analytics to assess the condition of equipment during operation. Techniques like Vibration Analysis, Wear Particle Analysis, and Thermography are employed to detect anomalies that could lead to future failures. This approach requires specialised skills but minimises downtime by identifying potential issues well before they would result in a breakdown. Maintenance interventions can be more precisely timed to when they are actually needed, based on the actual condition of the equipment.Fourth Generation: Proactive or Reliability-Centred MaintenanceThere is a focus shift from fixing failures to preventing them by using data and insights gathered from the earlier predictive maintenance approach. This stage is characterised by a systematic process that identifies and addresses the root causes of equipment failures through root cause analysis (RCA) and continuous improvement processes. The objective is to improve the inherent reliability and performance of assets. It involves applying reliability engineering principles to optimise maintenance strategies and tailor them more closely to the unique demands of each asset, with support from advanced tools, cloud storage for data management, etc.Fifth Generation: Intelligent MaintenanceThe fifth and most advanced stage is intelligent maintenance, where the maintenance environment becomes interactive and integrated with real-time training and troubleshooting capabilities. This stage uses digital twins, creating virtual replicas of physical assets, allowing for simulations and optimizations in a virtual environment. Advanced techniques like image analysis, pattern recognition, neural networks, and automated response systems come into play. This generation paves the way for smart factories and central control towers that provide comprehensive oversight and allow for more nuanced control over maintenance operations. Technologies such as augmented reality (AR), virtual reality (VR), and mixed reality (MR) are also harnessed to enhance the capabilities of maintenance teams.Each step in the evolution of maintenance systems reflects a growing sophistication and integration of technology, moving from passive and reactive tactics to a dynamic, data-driven, and automated approach. This evolution has been driven by the increasing complexity of assets, the higher costs associated with downtimes, and the advancement of digital technologies. Progression through these generations, the maintenance function becomes increasingly strategic.The Journey from Lagging to Leading PracticesReactive Maintenance: A Lagging PracticeThis approach represents the most basic level of maintenance, where visual inspections are the primary method for detecting issues. Here, maintenance management allows assets to run until failure and interventions are only made after a problem has been identified, which can lead to increased downtime and higher costs due to the lack of preventative measures.Preventive Maintenance: Create Scheduled InterventionsThere is a progression towards more planned maintenance activities, also known as preventive maintenance. This approach involves performing maintenance at pre-scheduled intervals to prevent unplanned breakdowns. While it's a step forward, it's still reactive in nature, as maintenance actions are triggered at regular time intervals rather than the actual condition of the equipment.Conditional Monitoring: Maintain Proactive MeasuresThis phase introduces conditional monitoring capabilities, where sensors are employed to monitor equipment issues in real-time and send alerts when anomalies are detected. This allows for maintenance to be performed based on the actual condition of the asset, rather than on a predetermined schedule.Predictive Maintenance: A Leading PracticeThis phase utilises a cloud or data warehouse to consolidate data from various sources such as sensors, Programmable Logic Controllers (PLCs), and Enterprise Resource Planning (ERP) systems. The centralization of data enables the use of predictive algorithms for better accuracy in maintenance activities, leading to an automated workflow that proactively addresses maintenance needs before they become critical.Approach to Digital Transformation in Asset Care in BusinessDigitization in every business is important as it creates digital versions of previously analog systems and digitalization is the transformation within a company or its model that makes use of digital technologies and data to improve processes. However, digital transformation encompasses both these aspects and is a more holistic approach to engaging all stakeholders involved in decision making.The digitization process begins with the conversion of analog information and processes into digital formats. This fundamental step transforms physical data, such as maintenance logs, machine readings, and inspection results, into a digital form that can be easily accessed, shared, and analysed. Moving beyond digitization, digitalization involves the use of digital technologies to enhance and transform business processes. This includes implementing process automation to streamline workflows, integrating sensors to capture real-time data directly from equipment, enhancing communication systems for better coordination among teams, and potentially developing new business models that utilise digital capabilities to deliver value to customers. This creates new opportunities for growth and innovation.Next would be to embrace Digi-Fi, i.e. Industry 4.0 and the IIoT. This involves the sophisticated integration of cyber-physical systems, cloud computing, and cybersecurity to create interconnected networks of machines and devices. Operational Technology (OT) and Information Technology (IT) integration is a critical aspect of this phase, enabling seamless data flow and analytics across the enterprise. Digi-Fi signifies a transformative stage where businesses not just use digital tools but fundamentally rethink how they can operate within an ecosystem of connected devices and intelligent systems.After this a business should be Digi-BI, where one derives actionable business intelligence insights through vast amounts of data collected and processed. Businesses should make use of  artificial intelligence (AI), machine learning (ML), and business analytics to extract meaningful insights from data, where normally a person may tend to miss on certain trends in the data. These insights drive informed decision-making, improve performance, and can lead to predictive maintenance strategies that anticipate and preempt potential equipment failures.Finally, Digi-Cult is all about cultivating a digital culture within an organisation. It involves nurturing digital literacy among all employees, conducting capability assessments to understand and close skill gaps, and providing widespread access to information and analytics dashboards. The transformation here is cultural, as much as it is technological, recognizing that the success of digital initiatives depends heavily on the people driving them. A digital culture is about encouraging continuous learning, innovation, and adaptability, ensuring that an organisation as a whole is aligned and equipped to thrive in a digital future.Case Study: Predictive Maintenance & CBM in Line Efficiency ImprovementA prime example of digital transformation within asset care focusing on Predictive Maintenance at a leading food processing plant. showcases how integrating cutting-edge technologies can not only streamline maintenance processes but also significantly boost operational efficiency.Vibration Analysis is used to capture the vibration spectrum across three axes in real-time, providing a detailed understanding of a machine’s health. This method enables maintenance teams to pinpoint anomalies and address them before they escalate into costly failures.Supplementing this, Acoustic Analysis is used to listen for changes within the ultrasonic range, to detect changes in machine friction and stress waves, which can indicate early signs of deterioration.The plant's commitment to rigorous maintenance extends to Oil Analysis. There is a regular assessment of the lubricant's integrity, its condition and quality, to check its suitability for continued use. Wear particle analysis within the oil further helps determine the condition of internal machine components, providing insights into the overall mechanical health of the asset.Additionally, Infrared Monitoring and Thermography is used to spot both mechanical and electrical anomalies. IR thermometers and thermal cameras can detect hot spots and temperature variances, often indicating potential problems such as overheating or electrical issues.The food processing plant also incorporates the application of Condition-Based Monitoring (CBM) for line efficiency improvements. Through sophisticated Split Type Current Sensors, the plant monitors thousands of data points per second for each motor. This high-resolution monitoring allows for an unprecedented level of precision in fault detection, transforming the plant’s ability to tackle issues before they result in downtime.The plant finally utilises various software platforms and diagnostic tools to turn these data collected into graphs and dashboards that provide visual representations. It also maintains Real-time alerts, to messaging platforms like WhatsApp, where alerts can be received instantaneously by technicians, no matter where they are. There are many tools available these days for real-time monitoring. No-code platforms are one such tool that can be heavily utilised to not only conduct maintenance or inspection checks but automate the business processes and get real-time alerts, dashboards and automated reports, and this does not require any technical expertise.Case Study: Mixed Reality for Improved AvailabilityThe same food processing plant used in the case study above also uses the power of AI-driven mixed reality to guide operators through maintenance procedures interactively. It uses voice-activated AI that acts as a virtual assistant to the maintenance staff. As operators engage with the machinery, the AI provides step-by-step instructions through a headset, ensuring that each action is executed correctly and efficiently. This continuous guidance helps in mitigating human error, as the AI systematically confirms the completion of each task before proceeding to the next. The AI system not only directs but also adapts to the technician's pace, providing a personalised experience that aligns with each individual's skill level and familiarity with the task at hand.By integrating voice commands and visual cues, the system ensures comprehensive coverage of maintenance protocols. Each procedure is meticulously verified by the AI, leaving no room for oversight and elevating the standards of preventive maintenance.By embracing this cutting-edge technology, the company not only bolsters the efficiency of its asset care but also sets a precedent in adopting innovative solutions for workforce empowerment and skill enhancement.The Way AheadAs industries worldwide continue to evolve, the trajectory for asset care and maintenance systems is clear; the path leads toward the full integration of smart factory principles. By leveraging the prowess of generative AI, machine learning, and robotics, businesses are set to redefine asset management. The journey ahead is marked by the continuous development of digital capabilities within teams and the strategic implementation of data-driven use-cases. As organisations adopt these innovative practices, the importance of continuous learning and staying ahead of the technological curve cannot be overstated. The commitment to digitization and Industry 4.0 not only prepares us for the demands of tomorrow but also ensures that we remain at the forefront of industrial excellence.This article was inspired by the enlightening presentation on ‘Asset Care & Maintenance Systems Through Digitization’ Held at the 7th Annual Asset Integrity and Maintenance Summit in India Given by Mr. Vijay Krishna - General Manager and ICML Head, ITC Ltd. (Medak Unit), Foods Division, whose expertise and insights have been invaluable in shaping the content of this piece.FAQBuild Apps That Fit Your Business OperationsSign UpBuild Apps That Fit Your Business OperationsRequest A DemoSign UpOther blog postsView all postsView all postsUse CaseSimplified Photo and Document Uploads: Unlocking the Power of Text, Images, and Videos in Your Clappia Apps
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Financial Services / Loan Management Platform - CitizenDeveloper
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Financial Services / Loan Management Platform
No-code delivers faster loan processing
Problem
While traditional software development would have been the standard approach, budget limitations and lack of internal IT support made this approach too costly and impractical. Additionally, time to market was a critical factor. The traditional approach would require time to stand up a large team of specialists including a cloud architect, security, application developer, API integration architect, data architect, QA, BA, and UI/UX developer.
Solution
This Mortgage Lending Company enlisted the CitizenDeveloper no-code platform, to create a cost-effective solution that was secure and compliant.
Cost concerns and limited IT involvement made this an ideal use case for no-code. The rapid application development environment lent itself to the time-to-market requirement, empowering the client to work over-the-shoulder with the application developer in real-time.
The no-code approach allowed the client to see actual results within a few weeks. Cloud infrastructure, security, data architecture, and SLAs are built-in and provided under an annual consumption subscription model. This alleviates the need for an internal IT department resulting in considerable savings, freeing up financial resources to put toward specific business outcomes.
In the highly competitive space of mortgage financing, this company needed to process loans faster and leverage automation while providing the best customer experience for independent brokers and borrowers.
A proper solution would require features such as borrower onboarding, profile management, back-office processing, loan servicing, data exports, and CRM integration.
Mortgage Lending company specializing in refinance and fix & flip markets working through a network of brokers and partners.
Budget
Estimated cost of traditional development for this project was over $5 million. No-code development on the CitizenDeveloper platform was $150k to MVP production release with an estimated $450k fully featured, which also resulted in a 6X reduction in TCO compared with traditional development.
IT Resources
The customer lacked an internal IT team capable of building or maintaining this solution. CitizenDeveloper’s built-in security, cloud infrastructure, and SLAs alleviated the need for an internal IT department, resulting in considerable cost savings.
Time to Market
Traditional development would have taken 18-24 months. CitizenDeveloper produced a solution in less than half that time.
What others are saying about CitizenDeveloper
“If you aren’t sure, you have risk. If you have a legacy or Shadow IT infrastructure, you are REALLY at risk. Everyone in IT lives a precarious existence just hoping that the day will never come when one ‘tiny’ oversight finally shows it’s face. Whether it’s a disgruntled employee, a laptop that walks out or a SQL injection attack that opens up a 10-year-old access database, I decided I had to do something…it’s just not worth losing everything over.”
Ted SmithT&G Medical Billing
“CitizenDeveloper provided us with more than we ever imagined… and so easily by using the PA ITQ!”
Andrew SheafPA Department of Community & Economic Development
From Concept to Deployment in 24 hours… That’s why we call it “Development in Real-Time”
Kishore KolupotiEVP Strategic Business DevelopmentSystem Soft Technologies
“Citizen development has allowed me to accomplish more in the last 2 years than I have in nearly 2 decades of traditional development – which cost me more than double what I pay today.”
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Every RFP Response Was Over Budget - CitizenDeveloper
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Client: PA DCED
“CitizenDeveloper provided us with more than we ever imagined… and so easily by using the PA ITQ!”
Andrew Sheaf
Local Government Policy Manager
PA Department of Community & Economic Development
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Problem
A web-based application to monitor and rank municipalities was needed but every response was over the allotted $250,000 budget.
Solution
CitizenDeveloper delivered a unique web application using the PA ITQ Pre-Approved Vendor List for under $50,000.
Every response was over their allotted $250,000 budget.
The Pennsylvania Department of Community and Economic Development (PA DCED) required a web-based application to monitor and rank municipalities according to financial distress.
Under PA Act 47, DCED has a responsibility to assist Pennsylvania municipalities that are experiencing severe financial difficulties in order to ensure the health, safety and welfare of their citizens.
This municipality ranking was being done manually and was incredibly time-consuming. PA DCED released RFP number 024-2017-3 for “Web-Based Financial Reporting Network for Distressed Communities”
This RFP was cancelled because every vendor response was over the allotted $250,000 budget.
Cancelling the RFP didn’t cancel the problem. DCED contacted CitizenDeveloper to see what was possible using their no-code application platform.
Project Success
CitizenDeveloper delivered a unique web application using the PA ITQ Pre-Approved Vendor List for under $50,000.
Today, PA DCED is able to make data-driven decisions and is saving weeks of effort every year by using the Early Warning System to calculate financial distress factors and rank all Municipalities in a flexible, admin-deﬁned, financial model. In October 2018, the PA DCED was able to showcase their application to 13 other states, who were very interested in seeing how Pennsylvania’s innovation was saving time and serving their communities.
This new application was delivered on budget to their unique specifications providing the following benefits:
Provides a financial risk model that can be applied to every Pennsylvania municipality.
Allows annual ranking and evaluation of each municipality related to its financial risk.
Reporting that analyzes municipality data and makes recommendations.
What others are saying about CitizenDeveloper
“If you aren’t sure, you have risk. If you have a legacy or Shadow IT infrastructure, you are REALLY at risk. Everyone in IT lives a precarious existence just hoping that the day will never come when one ‘tiny’ oversight finally shows it’s face. Whether it’s a disgruntled employee, a laptop that walks out or a SQL injection attack that opens up a 10-year-old access database, I decided I had to do something…it’s just not worth losing everything over.”
Ted SmithT&G Medical Billing
“With CitizenDeveloper, I am able to spend less than a day developing a Proof of Concept that would have otherwise taken weeks to accomplish. Without your tool, most of what I do for my company would be impossible."
Rob Drover
From Concept to Deployment in 24 hours… That’s why we call it “Development in Real-Time”
Kishore KolupotiEVP Strategic Business DevelopmentSystem Soft Technologies
“Citizen development has allowed me to accomplish more in the last 2 years than I have in nearly 2 decades of traditional development – which cost me more than double what I pay today.”
Company CEO
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For 20 years, CitizenDeveloper has provided solutions for digital transformation with an easy-to-use, enterprise-grade, no-code development platform. By utilizing our platform, companies are able to quickly and securely deploy sophisticated enterprise applications that are backed by 5 SLAs.
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Pipeline Safety, Reliability, and Integrity in Oil & Gas Industries | Clappia
HomeHow to build an app
ResourcesBlogsRead our latest insights and updates on no-code development and industry trendsHelp GuideStep-by-step tutorials and FAQs for using ClappiaNo-Code ArticlesRead in-depth articles about no-code and its impact across industriesAbout UsLearn more about our mission and the team behind Clappia
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CareersExplore the perks of having a career at Clappia and get in touch with usSuccess StoriesDiscover success stories with Clappia's No-Code platformPricingLog inLog inStart With The Free PlanAchieving Business Excellence in Pipeline Safety, Reliability, and Integrity in Oil & Gas IndustriesByVerin D'souzaJune 27, 2024|5 MinsTable of Content Pipelines are critically important assets, especially within the oil and gas industry. They are important as they provide an uninterrupted supply of energy resources and raw materials to various industries such as refineries, petrochemicals, steel, power, fertilizer, and city gas distribution networks. Pipelines not only ensure the uninterrupted supply of energy resources but also contribute significantly to the economic survival and prosperity of a country.  Beyond their role in energy distribution, pipelines are critical assets that demand attention from a business perspective, particularly concerning safety, reliability, and integrity.There are high stakes involved in pipeline operations. Any sort of failure can severely disrupt supply chain operations and there can be a domino effect in the economy as a result. It can potentially impact businesses across industries on a state or national level. Failure in maintaining the integrity of these assets can lead to an even catastrophic event like fires or explosions, posing serious risks to public safety and the environment. Controlling the impact of such devastations can be difficult, not to mention additional time, man power and costs involved. Moreover, companies can risk damaging their reputation significantly in the event of pipeline failures. Years of positive public perception can instantly vanish by even a single incident, no matter if the cause was accidental in nature. This has been seen numerous times globally where pipeline spillage or explosions caused detrimental environmental effects and although swift actions may have been taken, trust was rebuilt slowly. Therefore, maintaining these assets in every sense, remains crucial. The importance of pipelines extends beyond their role in energy distribution to encompass broader economic and environmental considerations. By recognizing and addressing the challenges associated with pipeline operations, businesses can ensure the safe, reliable, and sustainable management of these vital assets.‍Challenges in the Pipeline IndustryWhen it comes to the pipeline industry, challenges faced are unique in nature. This sheds light on the complexities that are inherent in pipeline operations and management. These challenges include obtaining statutory approvals, navigating public hearings for environmental and wildlife clearances, and managing infrastructure shortfalls.Obtaining statutory approvals and navigating public hearings are initial steps involved in the pipeline development process, often involving regulatory agencies, government bodies, and local communities. Regulatory oversight of pipeline operations varies depending on various factors with agencies holding jurisdiction over these matters. Any delay or complications in these processes can significantly impact project timelines and budgets. Even the absence of updating revenue records, illegal occupation of land or any political interference can dampen operations.Infrastructure shortfalls, such as inadequate pipeline capacity or aging assets as well as or coupled with difficult terrains, pose additional challenges for pipeline operators. Addressing these shortfalls requires strategic planning, investment in infrastructure upgrades, and adherence to safety and reliability standards. Failure to address infrastructure deficiencies can lead to operational inefficiencies, increased maintenance costs, and heightened risks of incidents or failures.Route selection is another challenge and the need for identifying optimal pipeline routes involves consideration of factors such as geographical hazards, environmental sensitivities, land use restrictions, and community concerns. Balancing these factors while ensuring the safe and efficient transport of energy resources requires careful planning,monitoring and risk assessment.Finally, corrosion proves to be one of the leading causes of buried pipeline failure. It can compromise the pipeline’s integrity, leading to leaks, ruptures, and environmental contamination. Implementing effective corrosion prevention and mitigation strategies, such as coating technologies, cathodic protection systems, and integrity management programs, is essential for longtime successful pipeline operations.‍Pipeline TransportationIn pipeline transportation, there are many perspectives to consider. From design or engineering, construction, operational or process perspectives, to user and business perspectives. While all these perspectives are important and there can be more to this, however, operational and business perspectives stand out more to take into account.Operational aspects integral for pipeline management, including ensuring safe and reliable operations, maintaining asset integrity, adhering to compliance and risk management protocols, and the importance of training and validation processes to uphold high operational standards.Usually the traditional approaches to pipeline operations are characterized by minimal technology use and a 'build, bury, and forget' mentality, whilst modern strategies prioritize safety, technology, environmental protection, and conform to rigorous regulatory standards. With advancements in technology, pipelines are increasingly monitored and controlled remotely, through primary/secondary control rooms, reducing the need for physical intervention and minimizing risks to personnel. The safety of pipelines depends largely on the materials or the type of product transported and technology used. For example, pipelines containing crude-oil do not explode when there is a leak or a rupture but the resultant will be pollution of water bodies and soil. However, natural gas pipelines and product pipelines that contain highly volatile liquids such as gasoline, LPG & other volatile liquids may cause explosions, therefore deserving the greatest of safety considerations. Technological advancements like advanced monitoring tools and predictive analytics play a pivotal role in risk detection and preventive maintenance.When it comes to the business perspective of pipeline operations, numerous factors are taken into consideration. Businesses should prioritize public employee and environment safety, recognizing the importance of mitigating risks and minimizing the negative impact of pipeline operations. Ensuring the reliability of pipeline operations is also important to maintaining trust. Businesses strive to deliver consistent and dependable services, thereby enhancing their reputation and competitiveness in the market while adhering to statutory and regulatory requirements to ensure legal compliance and maintain operational integrity. It should also come as no surprise that businesses  recognize the importance of managing their reputation and public perception, particularly in the event of pipeline incidents or failures. Ultimately, pipeline operators aim to achieve business sustainability and a return on investment by balancing safety, environmental stewardship, reliability, and satisfaction with operational efficiency and financial performance. In essence, the business perspective of pipeline management encompasses a broad range of considerations aimed at ensuring the long-term viability, profitability, and reputation of pipeline operations.‍Business Priority & SustainabilityEvery pipeline business has its own set of priorities, but what should be prioritized first is taking into account the impact on the public, employees, and the environment. Preventive maintenance measures for asset management should be at the forefront of these considerations. By leveraging advanced and accessible tools, such as digitalization and predictive maintenance technologies, pipeline operators can effectively mitigate risks and prevent potential failures before they occur. This proactive approach not only ensures the reliability of pipeline operations but also enhances customer satisfaction.This can also be achieved by providing sustainable business value. These incorporate environment, social enablement, governance, ethics, digitalisation, consumer well being and economic value. Out of these, the three main pillars representing this sustainable business value are environment, social responsibility and economical value. Digitalization plays a crucial role in enabling this integration by providing real-time data analytics, remote monitoring capabilities, and predictive maintenance insights. By embracing digitalization, pipeline operators can optimize asset performance, reduce downtime, and minimize environmental impact, thus enhancing the overall sustainability of their operations.‍Contribution to the EconomyPipelines are vital for a country's economy. One significant contribution is job creation. When pipelines are built, they require a lot of workers, including engineers, construction workers, and maintenance personnel. These jobs provide opportunities for people in various industries, such as construction, manufacturing, and engineering. Pipelines also generate revenue for governments through various means. Governments collect taxes and fees from pipeline operators, contributing to public funds. Additionally, governments may receive royalties for the extraction of resources transported through pipelines, further adding to government revenue. According to a study by the Interstate Natural Gas Association of America, the natural gas industry paid over $1 billion in property taxes in 2018.Pipelines also reduce the cost of transporting energy resources. Compared to alternative modes of transportation, such as trucks or trains, pipelines offer a more cost-effective and efficient means of moving large volumes of crude oil, natural gas, and refined petroleum products over long distances. By reducing transportation costs, pipelines help make energy more affordable for businesses and consumers. Additionally, the construction and operation of pipelines lead to the development of supporting infrastructure, such as pumping stations, terminals, and storage facilities. These infrastructure projects create additional economic opportunities, stimulating local economies, and contributing to overall infrastructure development. Moreover, the construction phase of pipelines often requires the procurement of materials and services from local suppliers, further supporting regional economies and businesses.Recognizing the importance of pipelines to economic prosperity, governments and stakeholders alike must continue to invest in pipeline infrastructure and regulatory frameworks to ensure the continued success and sustainability of these critical assets.‍Environmental ImpactWe all know that businesses dealing with pipelines carry inherent risks, but there are also numerous benefits associated with them. Pipelines contribute positively to the environment by reducing carbon emissions and greenhouse gases, thus helping to combat climate change. They operate with a low environmental footprint, minimizing habitat disruptions and preserving natural landscapes and are the least greenhouse gas (GHG) intensive way to transport oil and gas. One study found that pipelines reduce GHG emissions by 61% to 77% versus rail for transporting oil and gas long distances. Moreover, pipelines facilitate the efficient transportation of energy resources, helping to meet the growing demand for energy while reducing costs for businesses and consumers. They are also much safer and present lower risks of failure or product leakage compared to shipping, trucking, or rail transportation methods. Transporting oil via pipelines has a relatively lower environmental impact compared to alternative methods, primarily because pipelines are sealed and predominantly located underground.By balancing these benefits with effective risk management strategies, pipelines continue to be valuable assets that support economic growth and environmental sustainability.‍Business Safety and ReliabilityWhen it comes to pipelines, a business’s ability to operate without hiccups rests on safety and reliability. Ensuring these requires a strategic and systematic blend of maintenance approaches. Initially, many businesses operate on what is known as Reactive Maintenance. This method is all about response. For example, in case of pipeline leaks or bursts, only after the situation occurs does repairs commence. This approach is driven by quick-fix solutions and often leads to unplanned downtime, causing both financial strain and safety hazards. To steer away from this, businesses evolve towards Planned Maintenance. Here, the philosophy is to anticipate and prevent. Maintenance schedules are not dictated by mishaps but are strategically planned and executed on a regular basis. It is all about being one step ahead. Scheduled maintenance ensures that assets are kept in optimal condition, thus averting potential emergencies. However, the ideal state of operational excellence is by implementing Proactive Maintenance methods. This is geared more towards the mindset and is the ideal state of operational excellence where the principles of safety and reliability are not just practiced but are ingrained. There should be continuous improvement, with self-disciplined teams and involving all stakeholders.‍Business ReputationAs previously mentioned above, pipeline businesses' reputation can easily be damaged through the slightest of faults in the pipelines. Leakages from a pipeline can have disastrous consequences, including harming farmers' livelihoods, affecting the public's health and safety, contaminating the environment, and endangering wildlife. Such incidents can quickly erode the emotional appeal and social responsibility aspects of a company's reputation. Why reputation matters is because it shows the inability of the business to effectively contain accidents and leads to questioning of their entire operations. Bigger disasters can severely affect a company and may lead to closure of business. Reputation is based on several factors. The vision and leadership of the business gives a clear indication of the company's direction and inspiring confidence among stakeholders. Social responsibility is a company's duty to act for the benefit of society at large. Emotional appeal reflects the public sentiment and trust towards a company, often built through brand identity and consumer experiences. The quality and reliability of the products and services offered can significantly impact the perception of a company. Additionally, how a company is viewed internally by its employees can influence its external reputation and finally a company's financial health and growth can enhance its credibility and reputation in the market.‍Risk ManagementTo combat risks involved in pipeline businesses to minimize the likelihood of incidents, such as leaks or ruptures, and mitigate their potential impact on public safety, environmental integrity, and operational continuity, one must first understand all the risks involved. Measures to control such risks should be implemented, there should be continuous communication, monitoring and updates in assets or technology used for maintenance and protecting integrity.One key component of risk management is the development of a pipeline integrity index. This index serves as a comprehensive assessment tool to evaluate the condition of pipeline assets, including their structural integrity, corrosion resistance, and operational reliability. By regularly assessing the integrity of pipelines, operators can identify potential vulnerabilities and prioritize maintenance and repair efforts accordingly.Another component is risk assessment which involves identifying potential hazards and evaluating their likelihood and potential consequences. This process may include analyzing factors such as pipeline age, material composition, operating conditions, environmental factors, and regulatory requirements. Based on the risk assessment findings, operators can implement targeted mitigation measures to reduce the likelihood and severity of identified risks. These measures may include implementing enhanced inspection protocols, upgrading aging infrastructure, installing protective coatings, and implementing emergency response plans.Health, Safety, Environment, and Fire (HSEF) Index serves as a performance metric to measure the effectiveness of safety and environmental management systems within pipeline operations. By continuously monitoring and improving HSEF performance, operators can demonstrate their commitment to safety, environmental stewardship, and regulatory compliance.Business leaders prioritize the safety, reliability, and integrity of pipeline assets as their foremost concern. To ensure the long-term growth and sustainability of transportation and distribution pipeline businesses, leveraging emerging technologies to enhance operational reliability and efficiency, satisfy customers, and minimize social and environmental impacts is the key to success. These emerging technologies not only promise to elevate operational efficiency and reliability but also ensure the safety and integrity of pipeline assets. Both hardware and software innovations should be taken into account.One such area in the software aspect can be the adoption of no code platforms, that let people create their own apps without needing to know how to code. This is great for businesses because it means they can quickly build tools to solve their specific problems without waiting a long time for custom software development. For example, a pipeline company could use a no-code platform to track pipeline maintenance where they can build an app that helps keep track of when different parts of the pipeline need to be checked or fixed. It can also manage inventory, to create a system to monitor parts and supplies, making sure they always have what they need without overstocking. It is also especially useful for safety inspections for recording safety checks and keeping all stakeholders updated.Using no-code platforms can save time and money, allowing businesses to focus on what they do best instead of getting bogged down in complex software development projects. It’s a smart move for businesses that want to embrace technology to improve their operations, meet their goals, and grow in the competitive market.‍This article was inspired by the enlightening presentation on the Safety, Reliability, and Integrity of PipelinesHeld at the 7th Annual Asset Integrity and Maintenance Summit in India Given by Mr. Alok Gurtu - Director & Head (O&M) of Reliance Ethane Pipeline Limited, Head COE (Pipelines) whose expertise and insights have been invaluable in shaping the content of this piece.FAQStart building efficient pipeline management with no-code platforms today!Sign UpBuild Apps That Fit Your Business OperationsRequest A DemoSign UpOther blog postsView all postsView all postsTechnologyServerless for Startups: Earlier the Better
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Partner: System Soft
From Concept to Deployment in 24 hours… That’s why we call it “Development in Real-Time”
Kishore Kolupoti
EVP Strategic Business Development,
System Soft Technologies
Problem
Banks had only a few days to get up to speed with the federal Paycheck Protection Program. They needed a loan processing system to manage their documents and applicants, or risk losing their most valuable small business customers. Every minute counts!
Solution
Using the CitizenDeveloper Platform, a scalable and secure cloud application was deployed within 24 hours!
The Paycheck Protection Program was released quickly, with no time to prepare. Struggling small business clients were turning to others lenders for help.
Demand from struggling SMBs was overwhelming for lenders, who did not have the infrastructure in place to automate and streamline their application process. Many financial institutions and SBA Agencies believed it would take weeks to create the infrastructure and automate the processes to meet demand.
Using CitizenDeveloper, System Soft created a Paycheck Protection loan submission application in less than 24 hours to meet the “Real-Time Development” needs of SBA agencies.
Final, digitally signed loan submission!
From business need to finished application in hours not weeks!
PROJECT SUCCESS
CitizenDeveloper delivered a CARES Act loan submission solution in less than 24 hours!
System Soft was able to hand off a complete solution that allowed users to submit their CARES Act application online, reducing branch inquiries and providing answers to applicants that were in a desperate position. Users received real-time email updates and could log into their portal at any time to view their application status, and submit questions. Most importantly, this solution was ready to process and submit applications to the SBA before the fund was depleted.
This solution was delivered in record time providing the following beneﬁts:
Presented an easy and clear process to apply for relief funds.
Collected all supporting documentation needed for submission.
Created a final, digitally signed PDF form that was ready to submit to the SBA for final approval.
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Ted SmithT&G Medical Billing
“CitizenDeveloper provided us with more than we ever imagined… and so easily by using the PA ITQ!”
Andrew SheafPA Department of Community & Economic Development
From Concept to Deployment in 24 hours… That’s why we call it “Development in Real-Time”
Kishore KolupotiEVP Strategic Business DevelopmentSystem Soft Technologies
“Citizen development has allowed me to accomplish more in the last 2 years than I have in nearly 2 decades of traditional development – which cost me more than double what I pay today.”
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