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Yan, Z. (2021). The Impacts of Low/No-Code Development on Digital Transformation and Software Development. ArXiv. /abs/2112.14073
Heuschkel, S. (2023). The impact of no-code on digital product development. ArXiv. /abs/2307.16717
Luo, Y., Liang, P., Wang, C., Shahin, M., & Zhan, J. (2021). Characteristics and Challenges of Low-Code Development: The Practitioners' Perspective. ArXiv. https://doi.org/10.1145/3475716.3475782
Bock, A.C., Frank, U. Low-Code Platform. Bus Inf Syst Eng 63, 733–740 (2021).
Liu, Y., Chen, J., Bi, T., Grundy, J., Wang, Y., Yu, J., Chen, T., Tang, Y., & Zheng, Z. (2024). An Empirical Study on Low Code Programming using Traditional vs Large Language Model Support. ArXiv. /abs/2402.01156
Rao, N., Tsay, J., Kate, K., Hellendoorn, V. J., & Hirzel, M. (2023). AI for Low-Code for AI. ArXiv. /abs/2305.20015
Hirzel, M. (2022). Low-Code Programming Models. ArXiv. https://doi.org/10.1145/3587691
Elshan, E., Dickhaut, E., & Ebel, P. (2023). An Investigation of Why Low Code Platforms Provide Answers and New Challenges. In Hawaii International Conference on System Sciences.
Related Research
Gupta, S., Verbruggen, G., Singh, M., Gulwani, S., & Le, V. (2023). Personalized action suggestions in low-code automation platforms. ArXiv. /abs/2305.10530
Cai, Y., Mao, S., Wu, W., Wang, Z., Liang, Y., Ge, T., Wu, C., You, W., Song, T., Xia, Y., Tien, J., Duan, N., & Wei, F. (2023). Low-code LLM: Graphical User Interface over Large Language Models. ArXiv. /abs/2304.08103
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Cloud Market Growth Stays Strong in Q2 While Amazon, Google and Oracle Nudge Higher - 1st August 2024
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AI Helps to Stabilize Quarterly Cloud Market Growth Rate; Microsoft Market Share Nudges Up Again - 26th Oct 2023
Quarterly Cloud Market Once Again Grows by $10 Billion from 2022; Meanwhile, Little Change at the Top - 3rd Aug 2023
As Quarterly Cloud Spending Jumps to Over $50B, Microsoft Looms Larger in Amazon's Rear Mirror - 3rd Feb 2022
Citizen Developer @ Codes - 836 case studies
#
Case study
Platform
Review case study on Actief Werkt!
Actief Werkt!
Customer Case | Actief Werkt! Builds Mobile All Purpose Application Login Platform Explore the platform Platform overview Low-Code AI Toolkit Integrations Governance App gallery Pricing Get a demo Why Betty Blocks About us Why Betty Blocks About Betty Blocks Citizen development Fusion teams Professional services The 4-week Guarantee Solutions Role CIOs Developers Business Analyst Innovation Lead IT Architects Strategy Legacy Modernization Digital transformation Partners Become a partner Find a partner Technology partners Resources By category Customer cases Blog Webinars Education Documentation Use cases By topic What is no-code What is low-code Actief Werkt! Significantly Increases Customer Satisfaction with All Purpose Application Results Automated 75% of all administrative activities A web version and native mobile application available in the App Stores A central back-office connecting all portals via a no-code platform A flexible business When Tence Inzetbureau was acquired by the Belgium employment organization Actief Groep in 2015, it was renamed "Actief Werkt!" Actief Werkt! is an employment agency that connects flexible work-seekers to jobs in sectors such as logistics, manufacturing, and cleaning operations. Actief Werkt! provided Flex@lly, an online client portal that was no longer in line with the new direction the company was heading. In order to service clients more personally and directly, a new mobile application needed to be devised. As orders have significantly risen over the last years, they could no longer be properly processed by the agency’s existing platform. Hence Actief Werkt! called upon the Betty Blocks rapid application development platform to create a new client- and flex worker portal that could be accessed through a responsive web and native mobile application. The experiences gained while working on Flex@lly would form the inspiration for this new client portal, called Mijn Actief. “Betty Blocks' high level of involvement and personal contact made it a great collaboration. We saved a lot of time thanks to efficient communication and building upon the existing application, which made the process very fast.” Building on legacies Based on the user statistics and prior experiences with Flex@lly, Betty Blocks partner EsperantoXL could easily determine which functionalities should be incorporated into the new application. The biggest challenge was building the new portals and the application itself on top of the existing IT architecture. By integrating all the portals into one central back office, all parties could easily continue to cooperate. Through no-code development platform Betty Blocks, EsperantoXL would efficiently extend the system. The no-code platform enabled them to connect the web- and mobile application in a matter of days. With these foundations in place, EsperantoXL could now design and install the rest of the client portal. The process The portals for Mijn Actief were built in less than 2.5 months. Clients can now log in to view information on flex workers, invoices and work activities. Flex workers can use the app to see their payslips, update their resume and directly apply for new job positions. As all relevant information is now available for them to access online, Actief Werkt! quickly noticed a drop in the amount of incoming telephone calls. Flex workers are now able to do all their administrative work in the online environment. Since the new application was launched, Mijn Actief has gained more than 10.000 unique users. Development facts One all-encompassing back-office system was made in the Betty Blocks platform over the course of 2.5 months. This includes a client portal and a multi-device application for flex workers. Development time 2.5 months Development hours 200 Building blocks used 524 Features of the Mijn Actief portal Multi-device ready An application that is optimized for every type of device Central and secure database All relevant user information is safely stored and accessible through the portal A no-code powered system Upgrades can be directly applied by citizen developers The results Actief Werkt! set out to get more engagement and establish a better overview for its users through Mijn Actief. Since the application was launched, Actief Werkt! noticed a significant increase in customer satisfaction. Thanks to the more direct approach of the application - including new push notification options - flex workers are better informed about the latest news and developments.Team members of Actief Werkt! can now manage their own software through the Betty Blocks platform. They can directly fix any errors occurring within the system. For example, when a user is unable to login, Actief Werkt! doesn’t need EsperantoXL to resolve the problem. And since the web and mobile version of the application were built within the same platform, the software can easily be adapted and upgraded. This project was completed by our partner Start aligning business and IT Experience the impact of Betty Blocks on your innovation goals in a 30 minute demo based on your business case Platform Platform tour Plans and pricing Get a demo No-code platform Low-code platform Integrations Why Betty Blocks Why Betty Blocks? Compare our platform Citizen development Workflow automation Betty Blocks vs Power Apps Solutions Customer cases App gallery Industries Use cases Find a partner Evaluation guide Resources Webinars Whitepapers Videos Blog Online courses Support & Education Documentation Community Support Product changes Status About About us Office contacts Careers ISO certified Become a partner Follow us :) Terms & Conditions Terms of Use Privacy Statement Cookie Settings betty blocks © Copyright 2024. All rights reserved.
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Actief Werkt!
Betty Blocks
Review case study on Atlanta United
Atlanta United
Customer Case | Atlanta United Launch Mobile App | Betty Blocks Login Platform Explore the platform Platform overview Low-Code AI Toolkit Integrations Governance App gallery Pricing Get a demo Why Betty Blocks About us Why Betty Blocks About Betty Blocks Citizen development Fusion teams Professional services The 4-week Guarantee Solutions Role CIOs Developers Business Analyst Innovation Lead IT Architects Strategy Legacy Modernization Digital transformation Partners Become a partner Find a partner Technology partners Resources By category Customer cases Blog Webinars Education Documentation Use cases By topic What is no-code What is low-code Atlanta United Launch Educational Mobile App in Just 3 Months With Betty Blocks Business value Generate more business opportunities with technology-focused schools Optimized the tour curriculum creation and preparation process Increased their impact on the local community and youths Atlanta United introduces STEAM tours A program stuck in reality Atlanta United FC and the Mercedes-Benz Stadium are best known for their local soccer heroes. But, behind the scenes is another team dedicated to enriching the lives of Atlanta’s youth one tour at a time. Headed by Tour Education Program Manager Dawn Brown, the stadium’s STEAM tours are playing a major role in the education of thousands of students and are a major business draw for the stadium. Brown and her team took great care to ensure the STEAM Tours would be a fully GSE (Georgia Standards of Excellence) compliant curriculum that takes part in and around the Mercedes-Benz Stadium. Through local schools, STEAM’s tours bring in a great deal of traffic to the stadium and play a vital role in generating new business outside of the soccer club.Focusing on the subjects of science, technology, engineering, arts, and math, it’s a program that presents real-world value to a diverse range of students. Even with the state-of-the-art resources available within the stadium, STEAM relied heavily on teachers to bring the curriculum to life.“Educators really needed to dive into the PDF materials themselves,” explains Dawn. “Without mastering the pre-game, classes of 30+ students will never be fully engaged on a personal level.” “In just 3 months we had an application in our hands which could get kids in touch with the environment, not just stand in it.” Real-world dilemma Dawn needed a solution that would capture the attention of individual students while preserving the quality, content, and focus of their curriculum. She set about hatching a plan for a new, ‘future-first’ solution to re-imagine STEAM as an interactive experience. One which reached out to youngsters on familiar grounds: their own mobile phones. Already familiar with Betty Blocks, an existing partner of Atlanta United FC and the Mercedes-Benz Stadium, Dawn turned to them to set her plan in motion.Betty Blocks product specialist Jasper Afman got started right away with an outline for STEAM’s new mobile app. Eager to put the new application to use, Dawn set a goal to deliver the final product in 4 months (little did she know, Jasper would finish in 3). Development facts Mobile educational application with tours to fully engage the children in the community. Development time 3 months Development hours 35 Building blocks used 100 STEAM power meets technology A mobile application proved to be more than ideal for the Betty Blocks developers. Having access to the technology available on modern mobile devices provided all the resources they would need for the project. With access to the camera, keyboard, and user inputs the team was quickly able to get a working prototype together with no-code. In fact, everything they needed was in place within a month of developing, the real challenge was finding out how to engage a student. Something the Betty Blocks developers aren’t exactly familiar with...No-code gave Dawn the opportunity to collaborate with the team, injecting educational knowledge between the technical aspect of the application. “I was kept in the loop throughout the whole process with regular opportunities to provide feedback and check-in.” As development continued, Dawn’s solution quickly took shape with smarter, more purpose-driven features being implemented daily.“In just 3 months we had an application in our hands which could get kids in touch with the environment, not just stand in it.” Following a short trial period, STEAM’s new mobile application quickly proved its power to engage tech-native youths. No longer would Dawn’s team be reading PDFs aloud, they’re leading fully interactive exhibits. “We’re a future-forward stadium, the STEAM Tours were missing an interactive technology piece to our puzzle.” Dawn Brown, Tour Education Program Manager at the Mercedes-Benz Statium Key features of the application Engagement Integrated questionnaires and real-time feedback with both images and text. Mobile program Native mobile tours on different topics to teach students about science, technology, engineering, arts, and math. Digital trophies Students get digital trophies for each completed course, rewarding them for their efforts at every step. A stadium changing lives Today, tour guides have much more freedom, flexibility, and opportunities to reach individual students or fully explore topics. Their modernized tour is no longer a one-way street either! Students taking part in tours can take questionnaires, answer questions, and provide feedback in real-time with both images and text. Ultimately, Atlanta United and the STEAM tour aims to guide celebrate knowledge and encourage this generation to pursue their interests in a unique way. Part of that is providing digital trophies for each completed course, rewarding students for their efforts at every step.Moving their current curriculum to a digital platform is only the tip of the iceberg for Dawn, the stadium, and her team. “As we continue to update, innovate and bring in new materials into the stadium, STEAM will always be changing just as we are. Technology like this gives an opportunity for the Mercedes-Benz Stadium to expand our business lines even further.” Start aligning business and IT Experience the impact of Betty Blocks on your innovation goals in a 30 minute demo based on your business case Platform Platform tour Plans and pricing Get a demo No-code platform Low-code platform Integrations Why Betty Blocks Why Betty Blocks? Compare our platform Citizen development Workflow automation Betty Blocks vs Power Apps Solutions Customer cases App gallery Industries Use cases Find a partner Evaluation guide Resources Webinars Whitepapers Videos Blog Online courses Support & Education Documentation Community Support Product changes Status About About us Office contacts Careers ISO certified Become a partner Follow us :) Terms & Conditions Terms of Use Privacy Statement Cookie Settings betty blocks © Copyright 2024. All rights reserved.
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Atlanta United
Betty Blocks
Review case study on City Of Zaanstad
City Of Zaanstad
Customer Case | City of Zaanstad Replaces Legacy Systems | Betty Blocks Login Platform Explore the platform Platform overview Low-Code AI Toolkit Integrations Governance App gallery Pricing Get a demo Why Betty Blocks About us Why Betty Blocks About Betty Blocks Citizen development Fusion teams Professional services The 4-week Guarantee Solutions Role CIOs Developers Business Analyst Innovation Lead IT Architects Strategy Legacy Modernization Digital transformation Partners Become a partner Find a partner Technology partners Resources By category Customer cases Blog Webinars Education Documentation Use cases By topic What is no-code What is low-code City of Zaanstad Saves €2.4 Million over Four Years by Replacing Legacy System with Betty Blocks Business value €620,000 saved annually Time-to-market from 11 months to 1,5 months Emerged as an innovative leader Not moving forward IT pros in the government sector know that software projects in their industry are notoriously prone to failure. You've probably heard horror stories about governments trying to develop projects themselves, only to end up in a bigger mess than they started- and billions of dollars in the hole. "Governments aren't used to making their own software", says Tom Uleman, City of Zaanstad Senior Information Manager. As a result, common practice is to look for a standardized SaaS package that will, best case scenario, fit only 70-80% of their needs.Zaanstad had a familiar problem with its legacy GWS system. They'd been using it for 25 years, but it was preventing the organization from moving forward because it could only support inefficient processes. Any time Zaanstad wanted to make a change, for example, all 300 municipalities on the system needed to agree. “With the Betty Blocks applications at the core of our youth care administration, we save €620,000 annually - and we've emerged as a leader among municipalities.” Taking control of their software Tom knew the city needed to take control of their software. “We know what functionality is really needed. We didn’t want someone else to run away with unnecessary features that would complicate things.” When the municipality needed a new system for their youth care services, Tom saw an opportunity. “We had a vision on how youth services should be handled in the region but no available software could support this vision. The application didn’t exist yet.”"So Zaanstad created it themselves, with development partner Ilionx. They had the first version of the application in just 10 days. Once live, the application increased administrative efficiency for youth care programs by 40%. And where the GWS system required 10 backend developers to operate, Zaanstad now only needs 4 to maintain. Development facts 7 applications developed over the course of 3 years. Application development is a continuous cycle for the City of Zaanstad to replace its legacy system with Betty Blocks. Development time Continuous Development hours Continuous Building blocks used 1800 Innovate by doing The initial youth care application was so successful that the City of Zaanstad has replaced more modules of its legacy system with a total of 7 Betty Blocks applications in 3 years. Today, the change has them rethinking how they approach their IT projects entirely and enables them to keep innovation at the forefront. “It’s about doing and experimenting,” says Tom.“Now after seeing the success of our 7 Betty Blocks applications, we think this is quite a good way to replace more of our legacy systems. And we have more freedom to innovate by being able to develop new concepts and applications ourselves.” Applications developed Ikzoekjeugdhulp.nl A web application to centralize youth care and make it more accessible for children and teens that need help. Meedoen Zaanstad A webshop that provides sports and music activities for children from low-income households. Omgevingsvisie A website with the environmental vision for 2040 of the municipality and the plans to get there. Looking to the future Zaanstad has plans to continue to make Betty Blocks applications a bigger part of their core application landscape. This year they will transfer more social services applications to Betty Blocks, and make their applications available to other municipalities to facilitate cooperation. This project is completed by our partner Start aligning business and IT Experience the impact of Betty Blocks on your innovation goals in a 30 minute demo based on your business case Platform Platform tour Plans and pricing Get a demo No-code platform Low-code platform Integrations Why Betty Blocks Why Betty Blocks? Compare our platform Citizen development Workflow automation Betty Blocks vs Power Apps Solutions Customer cases App gallery Industries Use cases Find a partner Evaluation guide Resources Webinars Whitepapers Videos Blog Online courses Support & Education Documentation Community Support Product changes Status About About us Office contacts Careers ISO certified Become a partner Follow us :) Terms & Conditions Terms of Use Privacy Statement Cookie Settings betty blocks © Copyright 2024. All rights reserved.
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City Of Zaanstad
Betty Blocks
Review case study on Cleanair By Baker
Cleanair By Baker
Automated Back Office and Mobile Service App for CleanAir by Baker Login Platform Explore the platform Platform overview Low-Code AI Toolkit Integrations Governance App gallery Pricing Get a demo Why Betty Blocks About us Why Betty Blocks About Betty Blocks Citizen development Fusion teams Professional services The 4-week Guarantee Solutions Role CIOs Developers Business Analyst Innovation Lead IT Architects Strategy Legacy Modernization Digital transformation Partners Become a partner Find a partner Technology partners Resources By category Customer cases Blog Webinars Education Documentation Use cases By topic What is no-code What is low-code CleanAir by Baker Creates Automated Back Office and Mobile Service App With Betty Blocks Results A customer service portal that is 2x faster Automating 80% of all planning activities System changes applied by citizen developers About the company CleanAir by Baker focuses on delivering a wide range of laminar flow and microbiological safety workbenches that are used in laboratories all over the world. Their cabinets are optimally designed for performance, safety and the protection of users, their work and the environment. In order to optimize and automate their planning and registration system, CleanAir by Baker turned to no-code development specialists EsperantoXL and Betty Blocks. The situation: Paperwork and analogue planning CleanAir has its own service department through which experienced technicians support the validation and calibration of their laminar flow-installations. On a regular basis, their technicians verify whether a workbench still meets the required safety regulations. During these routine inspections, the results were always written down manually, i.e. through the “old school” means of pen and paper. The office planning was also set up in the same way, which took a lot of time because there were many variables to be taken into account. Planners needed to look meticulously at the lead time and protocol standards. As each device required different repairs and checks, not only did they need to find the right engineer but also a suitable time in his agenda. “Equipped with a no-code platform, every employee is turned into a citizen developer.” The challenge: Managing piles of paperwork Many aspects of the CleanAir’s business were still being handled the old-fashioned way. Whenever their technicians visited a client in order to validate their equipment, they were armed with a pen and paper. All measurements were first registered analogously before being digitally stored into a back office environment, a process that was quite inefficient and error-prone. In an attempt to speed up and digitalize this process, CleanAir by Baker called upon software development house EsperantoXL. Soon they realized this wasn’t a situation in which all aspects could be ‘quickly digitized’. That’s why EsperantoXL developed a new platform that offered all necessary functionalities to digitize the entire workflow. The solution: A new back office based on the Betty Blocks no-code platform EsperantoXL managed to digitize a large part of the inspection process through the use of the Betty Blocks no-code platform. EsperantoXL established a back office with built-in functions for order management and inspection reports. The system can automatically generate new contracts based on the service orders. The orders are then scheduled in accordance with the agendas of the technicians, lead times, and protocol standards. The technicians are notified of the orders through a mobile application. Through the mobile app, servicemen can upload all their data, which is being directly linked to a central back office. Moreover, the back office has a customer portal through which customers can approve these reports. “The collaboration with EsperantoXL went very smoothly," said Danny Driesen, head of services at CleanAir by Baker. "For two weeks, our own IT-specialist worked right alongside them. They were proactive and constantly looking for improvements during the entire process. Hence we’ve appointed EsperantoXL to also assist us in our company’s further digital transformation efforts.” Development facts Multiple applications were developed over the course of three years. These include order management, reporting, and planning applications, all connecting to the same back office. Development time Continuous Development hours Continuous Building blocks used 455 The result: Less paperwork and faster services The mobile app has made analogue paperwork completely obsolete and significantly sped up the order processing by the technicians. As these administrative tasks have been optimized, on average clients are now being serviced twice as fast. With the new back office, 80% of CleanAir’s planning activities have been automated, saving them a lot of time. Only the human aspects of the work, such as oral agreements, have remained. The planning is now more flawless and meticulous, ensuring that CleanAir can always meet new contract obligations. The no-code strategy has also motivated CleanAir to expand their workforce with citizen developers. Through the drag-and-drop functionalities of the no-code platform, team members without any programming experience are enabled to make adjustments within the system. With the help of EsperantoXL and Betty Blocks, CleanAir is now fully in control of its own innovation efforts. Key improvements in workflow Mobile app connecting to back office Data is directly registered by technicians on the go. Citizen developers A system that’s extendible without coding. Automated planning Each order is automatically created and verified. This project was completed by our partner Start aligning business and IT Experience the impact of Betty Blocks on your innovation goals in a 30 minute demo based on your business case Platform Platform tour Plans and pricing Get a demo No-code platform Low-code platform Integrations Why Betty Blocks Why Betty Blocks? Compare our platform Citizen development Workflow automation Betty Blocks vs Power Apps Solutions Customer cases App gallery Industries Use cases Find a partner Evaluation guide Resources Webinars Whitepapers Videos Blog Online courses Support & Education Documentation Community Support Product changes Status About About us Office contacts Careers ISO certified Become a partner Follow us :) Terms & Conditions Terms of Use Privacy Statement Cookie Settings betty blocks © Copyright 2024. All rights reserved.
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Cleanair By Baker
Betty Blocks
Review case study on Edge Technologies
Edge Technologies
Customer Case | Edge Technologies Replaced 7 Software Suppliers | Betty Blocks Login Platform Explore the platform Platform overview Low-Code AI Toolkit Integrations Governance App gallery Pricing Get a demo Why Betty Blocks About us Why Betty Blocks About Betty Blocks Citizen development Fusion teams Professional services The 4-week Guarantee Solutions Role CIOs Developers Business Analyst Innovation Lead IT Architects Strategy Legacy Modernization Digital transformation Partners Become a partner Find a partner Technology partners Resources By category Customer cases Blog Webinars Education Documentation Use cases By topic What is no-code What is low-code CEO of EDGE Technologies Single-Handedly Replaced 7 Software Suppliers with No-Code Business value Capable of building his own applications single-handedly Replaced 7 software suppliers with no-code 20% increase in productivity Spiderweb of third-party software EDGE Technologies provides more than 700 ISP, telecom and System Integration companies with their range of optical transceiver and xWDM solutions. Their products are specifically designed to reduce costs associated with data transmission and active equipment costs in networking systems. Before Guntis stepped into his newfound role of Citizen Developer, Edge Technologies relied on more than 7 external suppliers for a network of systems to function as their CRM, order management and invoicing, ticketing, stock management, and internal project management.It was time-consuming for users to be constantly switching between different applications to carry out their daily work, and even more time consuming when it came to managing and maintaining each of these systems separately (paperwork, liaising with the different suppliers and stakeholders). Plus, because most of the applications were standardized software packages, they couldn’t be customized to the specific business needs of EDGE. “If you run your business on a self-developed application you are totally independent in your creativity for constant process improvement.” One man on a mission Guntis knew something needed to change. He was on the hunt for an affordable solution that he could use to build an all-around solution for EDGE, that would be future-proof and allow them to be less dependent on external suppliers. And it had to show results fast: Guntis had a 2-month deadline for the first MVP of a product portfolio management and CRM application.Guntis reached out to Niels Schilder, a business consultant at Betty Blocks, outlining the scope of his project and his vision. As Guntis would be undertaking the project alone, an onboarding process was designed to teach him the skills he would need to see the project through.After a 2-hour Betty Blocks training and initial consult with Pre-sales Architect Marcel Korporaal, Guntis got to work. “The best thing was just to start to put a solution together from the start, just build some data fields and see how it works. In the very beginning, I had no understanding, but then I had one call with Marcel, who showed me around and from that point it was easy,” he says. And sure enough, in 2 months he had a working MVP of the product portfolio management and CRM application.Today, Guntis has expanded the initial application to the super OMS EDGE uses in nearly all aspects of their daily operations. That’s why he advocates that small to mid-size business owners should become Citizen Developers and take charge of their own organizations' needs. Development facts Guntis developed 7 applications, such as: Case management, HR management, stock management, product portfolio management, order management and invoicing, and CRM application. Development time Continuous Development hours Continuous Building blocks used 100 Quality always trumps quantity “Using a bunch of SaaS pay-per-user apps seems ok when you just have a few people in the organization, but at some point, you grow. Plus, these applications are only ever almost fitting, but never 100% for your business.” says Guntis.By teaching himself to develop using Betty Blocks, Guntis could free EDGE from their reliance on external software suppliers and solutions that didn’t quite optimize their specific business needs. He replaced their old systems and built a new one 8 times faster than by coding, cutting their software licensing costs by 7.“At the end of the day, we’re at least 20% more productive by working on one system rather than 7. The SuperOMS is also scaling with us, and we’re in control of how fast we can grow.” Developed applications Super OMS Through API's and integrations, the SuperOMS integrates with existing business applications and is accessible to all departments. Product Portfolio Management A collection of all the items, both products and services, sold by EDGE Technologies. CRM Customer relationship management application to track all customer information and interaction. What’s next for Guntis? Here at Betty Blocks, Guntis is a prime example of our Citizen Development mission: It took him - one man - 2 months to build an application with the functionality that would have required an experienced developer 6 months to a year to build. What’s next for Guntis? “Automating business processes is never finished and I will always use Betty Blocks to do this,” he says. He’s particularly excited to use the UI builder to make a customer portal and build the front end of the Edge Technologies website in Betty Blocks instead of Wordpress. Start aligning business and IT Experience the impact of Betty Blocks on your innovation goals in a 30 minute demo based on your business case Platform Platform tour Plans and pricing Get a demo No-code platform Low-code platform Integrations Why Betty Blocks Why Betty Blocks? Compare our platform Citizen development Workflow automation Betty Blocks vs Power Apps Solutions Customer cases App gallery Industries Use cases Find a partner Evaluation guide Resources Webinars Whitepapers Videos Blog Online courses Support & Education Documentation Community Support Product changes Status About About us Office contacts Careers ISO certified Become a partner Follow us :) Terms & Conditions Terms of Use Privacy Statement Cookie Settings betty blocks © Copyright 2024. All rights reserved.
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5
Edge Technologies
Betty Blocks
Review case study on Hva
Hva
Customer Case | HvA Automates Data Collection with No-code Login Platform Explore the platform Platform overview Low-Code AI Toolkit Integrations Governance App gallery Pricing Get a demo Why Betty Blocks About us Why Betty Blocks About Betty Blocks Citizen development Fusion teams Professional services The 4-week Guarantee Solutions Role CIOs Developers Business Analyst Innovation Lead IT Architects Strategy Legacy Modernization Digital transformation Partners Become a partner Find a partner Technology partners Resources By category Customer cases Blog Webinars Education Documentation Use cases By topic What is no-code What is low-code HvA Automates Data Collection for Internship Program to Save Hundreds of Hours for Educators Results Automated data management for all internship programs at HvA Optimized hundreds of hours worth of manual processes Provided real-time insights into student performance from anywhere, anytime Expanding rapidly in the market The Hogeschool van Amsterdam (HvA), internationally known as the University of Applied Science Amsterdam, is one of the top tier universities in the Netherlands. With more than 50,000 students across multiple programs, the organization invests a great deal of time and effort to ensure each student gets the absolute most out of their studies. Core to many of their course strategies is to provide real-world experience through internship programs in a variety of fields. This is made possible thanks to the rich network of companies partnered with the university.As the HvA has grown though, connecting students to the right opportunities and managing assignments has become increasingly time-consuming due to their primarily manual processes. Overcoming data mountain For the educators, the existing system required lengthy correspondence with partnered companies via email for every single student in their course. In most cases, this could cost hundreds of hours that would otherwise be spent on refining their curriculum. Unfortunately, the time spent doesn’t end there, once active in an internship, teachers still need to receive assignments (via their website, email, or forms) and get regular updates on how students are performing from their mentors at the company.With most activities and assignments happening remotely during internships, the HvA knew they needed a better solution than error-prone and time-consuming email chains. To optimize and even automate the whole process, the HvA reached out to Betty Blocks to build a mobile accessible Relationship Management application for them. “We can now match supply and demand for practical assignments and internships much better. In addition, we have insight into the progress we can guide students much more efficiently.” Centralizing and automating the grind Paul Engel, Senior Software Developer at Betty Blocks, took the lead for HvA’s project. Through collaboration with the Piet Dekker of the Amsterdam University of Applied Sciences (AUAS), Paul was able to outline the exact requirements for a fully functional solution.Data collection in the backend database for students, companies, teachers, and assignments would form the core of the application. Around that, each party needed to easily be able to upload information from anywhere that would automatically be stored in the application. Once there, it could be accessed instantly by more than 3,300 teachers far more efficiently.The development and implementation of the system took only 7 weeks in total. Paul Engel was even able to realize a working prototype for AUAS for active user testing within 3 days. Development facts Betty Blocks' development team put their own best-practices to the test, collaborating closely with their HR department to refine the company's latest feedback and appraisal application. Development time 4 weeks Development hours 100 Building blocks used 120 A more efficient process for everyone With the new application and it’s automated data collection system, educators from the HvA can reliably follow their student’s progress regardless of where they are in real-time. More importantly, for students working remotely or with limited access to a computer, all their assignments or reviews can be uploaded while on the go through a mobile device.“We can now match supply and demand for practical assignments and internships much better. In addition, we have insight into the progress we can guide students much more efficiently. ” - Piet Dekker, Amsterdam University of Applied Sciences Key features of the application Document automation Automated and centralized the processing of student performance documents Secure backend Storing the records of 50,000 students and all the partnered companies securely Mobile accessibility Students and educators can upload or access documents from anywhere, anytime Better systems, better results Since its introduction, the new Relationship Management system has helped save thousands of effective working hours for all educators involved in internship programs. Without needing to wait for replies to emails or find misplaced forms, the whole process is much more efficient for all involved parties. Time-saving tools like this, drastically cut back the hours teachers at all levels have to work from home just to catch up.With more systems like these in the education sector, teachers will be able to invest more of their time in delivering higher quality courses instead of being tied down with paperwork. Start aligning business and IT Experience the impact of Betty Blocks on your innovation goals in a 30 minute demo based on your business case Platform Platform tour Plans and pricing Get a demo No-code platform Low-code platform Integrations Why Betty Blocks Why Betty Blocks? Compare our platform Citizen development Workflow automation Betty Blocks vs Power Apps Solutions Customer cases App gallery Industries Use cases Find a partner Evaluation guide Resources Webinars Whitepapers Videos Blog Online courses Support & Education Documentation Community Support Product changes Status About About us Office contacts Careers ISO certified Become a partner Follow us :) Terms & Conditions Terms of Use Privacy Statement Cookie Settings betty blocks © Copyright 2024. All rights reserved.
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6
Hva
Betty Blocks
Review case study on Igepa
Igepa
Customer Case | Igepa Personalizes Customer Service Login Platform Explore the platform Platform overview Low-Code AI Toolkit Integrations Governance App gallery Pricing Get a demo Why Betty Blocks About us Why Betty Blocks About Betty Blocks Citizen development Fusion teams Professional services The 4-week Guarantee Solutions Role CIOs Developers Business Analyst Innovation Lead IT Architects Strategy Legacy Modernization Digital transformation Partners Become a partner Find a partner Technology partners Resources By category Customer cases Blog Webinars Education Documentation Use cases By topic What is no-code What is low-code Igepa Personalizes Customer Service With Multi-Language Webshops Results Minimum viable product delivered within 5 days A reinforced IT department where business users contribute towards innovation A fully personalized purchase environment for each client The story of Igepa From paper business to print innovator Igepa has a rich history as a wholesale business in paper and paper services. Being active within a traditional industry that was forced to reinvent itself in an increasingly digitized market, Igepa diversified into a total supplier of print- and sign media, graphic technologies, software, and packaging services. Throughout its history, Igepa built up long-lasting relationships with their suppliers and customers, some of whom they have been working with for over 50 years. The company views these long term collaborations as a cornerstone of its success. And to better serve these loyal clients, Igepa wanted to create a system that offers a more personalized purchasing experience to each customer. The idea was that every client would have access to a different online showroom that was tailored to their preferences, with personalized price rates and quantity discounts. This webshop had to be built on top of Igepa’s existing IT architecture and needed to have a multi-language integration. A minimum viable product in just 5 days Igepa got inspired by the citizen development vision of Betty Blocks. Through no-code development, Igepa would be able to supplement their IT department with new types of developers. Although Igepa had been actively making digital transformation efforts - like introducing a more efficient stock management system and the promotion of eco-friendly print materials-, they did not have an army of IT professionals at their disposal. Hence a citizen development approach sounded appealing, as well as the speed at which a no-code platform could generate results. “The idea came from a potential client. One of the conditions for closing that deal was this prospect could order its own products through a personalized portal,” said David Vanhaelst, IT manager at Igepa. “Another condition was that this webshop would be delivered within a few weeks.” In order to test the viability of the solution, Betty Blocks’ partner Aziri delivered a minimum viable product within 5 days. The MVP was enough to convince the stakeholders of Igepa of the value of the personalized webshop and to start working with the no-code platform on a regular basis. “Depending on the product, there are different quantity standards. This is technically more difficult to incorporate and radically different from a normal webshop.” Educating and integrating While Aziri developed the first MVP of the webshop, which was built as a layer on top of the existing webshop, Igepa employees were being trained in using the Betty Blocks no-code platform so they could make adjustments and develop new applications via the platform themselves. Within a matter of weeks, the first version of the webshop was delivered, ready to be used by the new client. Since its launch, there have been continuous improvements on the application, including functionalities such as a multi-language function. Besides that, it was crucial the webshop be able to process different quantity standards for Igepa’s product range.According to Vanhaelst: “Depending on the product, there are different quantity standards. This is technically more difficult to incorporate and radically different from a normal webshop.” Through microservice integrations, Aziri managed to easily connect to Microsoft Dynamics, software that Igepa uses to translate their different product measurements into the database. Development facts Betty Blocks’ partner Aziri built a multi-language and customizable webshop system. The no-code platform that powers the system was integrated onto Igepa's existing ERP and is easy to use by both IT professionals and business users. Development time 2 weeks (and ongoing) Development hours Continuous Building blocks used 87 Key features of the application Multi-language A website that translates to Dutch, French, and English Integration ready Easily connect to Microsoft Dynamics and existing database through web services Scalability A system that can be maintained and expanded by citizen developers Sparking digital solutions Until recently, every Igepa customer had to place its orders through a general webshop. With the new multi-language webshop, not only did Igepa create a more innovative purchasing environment for clients, but it was also able to sign one of their biggest customers to date. The ability to deliver fast has been crucial for making this project a success. Other clients were immediately interested in the new application and were happy to experiment with the webshop too, further improving on its functionalities. The citizen developers at Igepa are now completely self-sufficient in maintaining and adapting the webshops without coding, while Aziri has taken on a more supporting role in this process. It is Igepa’s ambition to deliver more software innovations through the Betty Blocks platform and recruit more citizen developers to assist in their digital transformation efforts. As a company that breathes paper, Igepa successfully diversified itself to compete with the increasingly digitizing markets. Armed with a no-code platform, they can now prototype solutions faster than ever and with a greater development workforce. “If you looked at Igepa 10 years ago, they mainly delivered printing materials for the magazine and advertising market. As this market took a hit, they simply had to reinvent themselves,” says Ronny Beckers of Aziri. “Now, they handle practically everything that has to do with graphical solutions, and much more, which allows them to compete on a much larger scale.” This project is completed by our partner Start aligning business and IT Experience the impact of Betty Blocks on your innovation goals in a 30 minute demo based on your business case Platform Platform tour Plans and pricing Get a demo No-code platform Low-code platform Integrations Why Betty Blocks Why Betty Blocks? Compare our platform Citizen development Workflow automation Betty Blocks vs Power Apps Solutions Customer cases App gallery Industries Use cases Find a partner Evaluation guide Resources Webinars Whitepapers Videos Blog Online courses Support & Education Documentation Community Support Product changes Status About About us Office contacts Careers ISO certified Become a partner Follow us :) Terms & Conditions Terms of Use Privacy Statement Cookie Settings betty blocks © Copyright 2024. All rights reserved.
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7
Igepa
Betty Blocks
Review case study on Itho Daalderop
Itho Daalderop
Customer Case | Itho Daalderop Connects All Operations With No-Code Login Platform Explore the platform Platform overview Low-Code AI Toolkit Integrations Governance App gallery Pricing Get a demo Why Betty Blocks About us Why Betty Blocks About Betty Blocks Citizen development Fusion teams Professional services The 4-week Guarantee Solutions Role CIOs Developers Business Analyst Innovation Lead IT Architects Strategy Legacy Modernization Digital transformation Partners Become a partner Find a partner Technology partners Resources By category Customer cases Blog Webinars Education Documentation Use cases By topic What is no-code What is low-code Itho Daalderop Optimizes Customer Journey With a Centralized, Powerful System That Connects All Operations Results A user-friendly overall structure and interface that enables citizen development A website that fully aligns with their innovative brand Incremental delivery that shortens time to market Cutting ties with frustration Itho Daalderop focuses on energy saving, health and comfort in the living environment and is constantly working on innovation. The company, which specializes in sustainable heating, tap water, ventilation, and thermostat solutions, regularly launches new products and pioneering concepts. The company also continuously improves the existing range. And this is exactly why Itho Daalderop needed a powerful back-end system and new website. The main goal of the system is to improve the findability of product information on the website. Whenever customers wanted to retrieve installation instructions of a certain product, they had to click multiple times to get on the right page. Optimizing this part of the customer journey would save both the customer and Itho Daalderop a lot of work and frustration. Adapting to a fast-changing market Itho Daalderop requested Betty Blocks’ partner ilionx to make the user-interface and overall structure of the site more user-friendly so the customer experience would align with the innovative character of the company. According to Nick Winkelman, Project Leader Digital at Itho Daalderop, these changes were necessary to make Itho Daalderop’s system more adaptable to a fast-changing market. “One of the requirements was that employees should be able to apply upgrades to ten thousands of products to the website with just a push of a button.” In order to do so, ilionx needed to install a centralized, powerful system that would connect all the front-end and back-end operations. Moreover, it was essential that the new system would let Itho Daalderop employees get more grip on their digital environment. “That’s why we opted for a no-code solution,” states Winkelman. “Within our branch, we are one of the most innovative companies, and our website and back-end operations didn’t reflect that yet. Well, now they do!” No-code as a cultural shift The transition to the new system represented both a technological and cultural shift. “Implementing a no-code development platform is not just about buying a new piece of equipment,” explains Winkelman. “We also needed to train our personnel to adapt to a new way of working.” As part of the digital transformation, the Itho Daalderop team started working with agile development and scrum. The sprint process is especially useful when it comes to the flexibility of Itho Daalderop’s operations: “It allows for a mode of development that results in deliverable products, even while the project is still ongoing. A no-code platform such as Betty Blocks is perfect for this way of working. An incremental delivery system like this shortens the time to market and results in higher revenue.” Winkelman continues: “One of the best things about it, is that we have well-defined tasks as teams and individuals, all while keeping a clear view of the general mission. By optimizing both our website and our modus operandi, we’re confident that we’ll achieve even better results.” Development facts Betty Blocks’ partner ilionx created a user-friendly overall structure and user-interface so employees could easily apply upgrades to ten thousand of products to the website with just the push of a button. To facilitate this, Ilionx installed a centralized, powerful system that connects all the front- and back-end operations. Development time Continuous Development hours Continuous Building blocks used 800 Key features of the application Integration Connects all front- and back-end operations Scalability User-friendly overall structure that citizen developers can use and further develop themselves Fully responsive The new website works fully responsive across all devices A no-code foundation Winkelman: “We now have a website that does not only look very modern but also revolves around an innovative idea. That is, the new no-code foundation allows employees to easily apply changes within the system. The first round of practical testing has proven successful. Based on the user experience of our test-subjects, the customer journey has greatly improved.” The plan is to even further optimize the website in terms of usability. Ever since Itho Daalderop turned to Betty Blocks, the business is confident it can start utilizing the no-code platform on different projects and applications. “Recently, we even hired our own Betty Blocks developer. She is being coached by ilionx and already finished her first training.” And so, Itho Daalderop has made its first major steps towards digital transformation. Although it will be an ongoing process, Winkelman believes that most of their objectives have already been accomplished. “Within our branch, we are one of the most innovative companies, and our website and back-end operations didn’t reflect that yet. Well, now they do!” This project is completed by our partner Start aligning business and IT Experience the impact of Betty Blocks on your innovation goals in a 30 minute demo based on your business case Platform Platform tour Plans and pricing Get a demo No-code platform Low-code platform Integrations Why Betty Blocks Why Betty Blocks? Compare our platform Citizen development Workflow automation Betty Blocks vs Power Apps Solutions Customer cases App gallery Industries Use cases Find a partner Evaluation guide Resources Webinars Whitepapers Videos Blog Online courses Support & Education Documentation Community Support Product changes Status About About us Office contacts Careers ISO certified Become a partner Follow us :) Terms & Conditions Terms of Use Privacy Statement Cookie Settings betty blocks © Copyright 2024. All rights reserved.
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8
Itho Daalderop
Betty Blocks
Review case study on Law Firm Houthoff
Law Firm Houthoff
Customer Case | Houthoff | Betty Blocks Login Platform Explore the platform Platform overview Low-Code AI Toolkit Integrations Governance App gallery Pricing Get a demo Why Betty Blocks About us Why Betty Blocks About Betty Blocks Citizen development Fusion teams Professional services The 4-week Guarantee Solutions Role CIOs Developers Business Analyst Innovation Lead IT Architects Strategy Legacy Modernization Digital transformation Partners Become a partner Find a partner Technology partners Resources By category Customer cases Blog Webinars Education Documentation Use cases By topic What is no-code What is low-code Law Firm Houthoff Optimizes Project Coordination in Four Short Weeks to Save Time and Effort Business Value: Swift time to value with the 4-Week Guarantee service Staffing coordinators save time and efforts with a more efficient way of working Better insights into where expertise is located throughout the organization Houthoff is a top-tier independent Dutch law firm and operates globally with their worldwide network, consisting of offices in Amsterdam, Rotterdam, Brussels, London and New York, representatives in Asia and the United States.In a rapidly changing market where legal innovation is at a pivotal point, Houthoff’s innovation team has taken the lead in this change and implemented Betty Blocks’ low-code/no-code (LCNC) platform since 2021. As a result, Houthoff is at the forefront of digital innovation in the legal industry.Houthoff’s primary innovation focus is to continuously support their clients to the fullest with client-facing knowledge applications. Law can be complicated, and with a fast-changing legal landscape Houthoff wants to quickly adapt and inform their clients on the impact on their business. Being able to build and rapidly adjust their client-facing applications is not only crucial for staying on top of their game in supporting clients, it also enables a competitive edge. A no-code/low-code platform facilitates this. A focus on innovation So, what does this mean? Houthoff has a dedicated innovation team that focuses on implementing innovative digital solutions to optimize their internal and external processes. In close collaboration with different departments internally, they drive the innovation roadmap of the firm and manage a portfolio of innovation projects. One of these projects is the MyWork application that focuses on improving the staffing in matters. This custom MyWork application was delivered in only four weeks together with the Betty Blocks development team with the Betty Blocks 4-Week Guarantee.This raises the question: ‘how did their innovation team execute so fast, taking all (IT)requirements and checkpoints into account’? We will explain more about the process later on. Let’s dive into the MyWork application first. No more knocking on doors There’s a hard and a soft element to distributing work and assigning lawyers to matters. Partners know very well what is going on in matters, what deadlines are coming up, how many resources are needed at any point, how busy the team is, and what their specific expertise and interests are. This personal touch is valuable.In an era that is rapidly being dominated by hybrid working, increased workloads, time pressure and labor shortages, there is however a growing challenge to stay fully informed and keep everybody involved and happy.Physically knocking on doors to check-in on availability or communicating updates and changes isn’t sufficient anymore. Firms need to think about new approaches to distribute work efficiently and effectively, taking into account a balanced workload, professional development, and personal preferences. Although we should not lose sight of the personal element, technology, data, and a centralized overview can help streamline the process. Balancing out the workload Especially for large complex matters, where multidisciplinary teams are needed with lawyers from different practice groups across the firm, setting up a team can be quite a task for a partner. For lawyers a balanced workload prevents any risk of overload or vice versa if the workload has been slow lately they might be happy to jump on board at the next opportunity. Optimizing planning and empowering people: developing the MyWork application With the MyWork application, lawyers can easily fill in their weekly availability, their knowledge, and experience. An easy-to-use app for lawyers and a centralized overview for staffing professionals provides all the relevant information on availability, experience, and expertise within a few clicks. This is a great benefit. For the lawyer working on a matter, the ability to make a close fit with their expertise, professional development, and personal preferences is a big plus and really puts them in the driver seat of their professional development. Being challenged and staying happy, healthy, and satisfied is of tremendous value for everyone.The benefits of building their MyWork application with Betty Blocks is that they can start with set templates, easily customize with coding, and integrate different systems to exchange required information without lawyers having to fill this in every time they use the MyWork application. To sum up, lawyers are now able to.. Submit their availability per week and adjust if necessarySubmit their area and level of expertiseSubmit their preferencesAnd staffing coordinators are now able to..Easily extract an overview of the lawyers’ availability Use cumulative statistics on availability, experience, and expertiseSupport partners in staffing matters efficiently and effectivelyThe perks? We all win! To give some examples: Staffing coordinators save time and effort as a result of their efficient way of work Better insights into where specific expertise and knowledge is located throughout the organization A more balanced workload The process? Four weeks until launch with the Betty Blocks' 4-Week Guarantee This journey is a result of combining Houthoff’s progressive attitude towards digital innovation with Betty Blocks’ extensive experience and execution capabilities to get immediate results. That’s why the four-Week Guarantee was the perfect fit since it offers a fully transparent development process executed within four weeks as well as… Clarity: Houthoff knew exactly what to expect. Within the preparation phase all requirements and needs were established, and the scope pre-defined.Speed: Houthoff knew exactly when to expect their fully tested and ready to launchMyWork application. Betty Blocks built the custom application within four weeks, no delays. Assurance: Houthoff knew there would be no surprises when it comes to costs since it’s a warranted price. Preparation is the key to success That’s why Betty Blocks development team spent the necessary time and effort in this first phase. First of all, we identified who needed to be involved for the preparation sessions. We gathered different people from IT, innovation, and end-users to collect all relevant information. In order to do this, we started with a basic template and held multiple sessions discussing the custom needs, requirements, integrations, budget, and planning. On top of that, we set up a go-live plan to ensure a successful launch of the MyWork application and adoption by the lawyers. As a result of Betty Blocks’ determination and thoroughness we were enabled to clearly express and define all of our requirements for the MyWork application. This was an essential foundation which ensured that the application was built within four weeks. Michiel Stoop, Legal Innovation Manager at Houthoff Once an air-tight development and launch plan was established, we moved onto the second phase: the development phase. The Betty Blocks development team fully built and tested theMyWork application in just four weeks based on the in-depth information from the scoping sessions. Quality assurance is an important part of this stage where the Betty Blocks development team conducted an evaluation including testing, and fixing defects.Finally, the MyWork application was validated and handed over to Houthoff with care, according to the go-live plan. Building the right legal tech solution is only half of the challenge. Implementation and adoption is the other. Clear communication and adaption Adjustments in ways of working are hard to encourage. The immediate benefits are not always clear at the beginning. Therefore, clear communication and involvement is essential. Next steps: the launch! How do we activate lawyers to actually use the MyWork application? Houthoff recently started their adoption process and followed a well laid out strategy. They focused on the (junior) lawyers first. The first step was to include a small group of end-users in the development team. This ensured that the functionalities and user interface was a close fit to the business needs. The next step will be to scale up to a larger representative user group, and finally firm wide for all junior lawyers. Stimulating and motivating lawyers to actually use the MyWork application requires preparation and clear communication. The care for their people is also reflected in the effort they currently put into preparing the best possible launch. The value-add is not an additional administrative burden. For a successful launch, it’s crucial to underline the long-term vision and create a tool that both streamlines the staffing process as well as supports lawyers in their professional development.So, after reading this success story, the key takeaway is that you can build a digital solution for your problem in just four weeks. It takes good preparation and expertise to quickly explore the situation, identify the challenges and establish a plan that includes a fixed price, assured scope and defined a timeline.They say: ‘It’s important to celebrate the milestones as you prepare for the road ahead’.One thing we know for sure: the four-Week Guarantee is a success and a milestone on Houthoff’s innovation journey.This is just the start. With Houthoff now having more knowledge, tools and experience, they can continue with their application development journey by building together as well as by themselves. We look forward to celebrating even more milestones together in the future. A huge thank you to Houthoff. Let’s hit the road! Start aligning business and IT Experience the impact of Betty Blocks on your innovation goals in a 30 minute demo based on your business case Platform Platform tour Plans and pricing Get a demo No-code platform Low-code platform Integrations Why Betty Blocks Why Betty Blocks? Compare our platform Citizen development Workflow automation Betty Blocks vs Power Apps Solutions Customer cases App gallery Industries Use cases Find a partner Evaluation guide Resources Webinars Whitepapers Videos Blog Online courses Support & Education Documentation Community Support Product changes Status About About us Office contacts Careers ISO certified Become a partner Follow us :) Terms & Conditions Terms of Use Privacy Statement Cookie Settings betty blocks © Copyright 2024. All rights reserved.
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9
Law Firm Houthoff
Betty Blocks
Review case study on Pluryn, A Leading Dutch Healthcare Organization
Pluryn, A Leading Dutch Healthcare Organization
Customer Case | Pluryn stimulates development through fusion teams | Betty Blocks Login Platform Explore the platform Platform overview Low-Code AI Toolkit Integrations Governance App gallery Pricing Get a demo Why Betty Blocks About us Why Betty Blocks About Betty Blocks Citizen development Fusion teams Professional services The 4-week Guarantee Solutions Role CIOs Developers Business Analyst Innovation Lead IT Architects Strategy Legacy Modernization Digital transformation Partners Become a partner Find a partner Technology partners Resources By category Customer cases Blog Webinars Education Documentation Use cases By topic What is no-code What is low-code Leading Healthcare Organization Utilizes Citizen Development Fusion Teams to Take Development Needs Into Their Own Hands Business Value: Citizen developers built four apps in four months Moved all app development into one fully integrated and secure platform Within 10 days, the team independently built the back office of the application A necessary new approach Pluryn is a leading Dutch healthcare organization serving clients with disabilities and mental health conditions. Pluryn’s mission is to help their clients to live more independently in society. Thomas Geelkerken, Manager Business Analyst at Pluryn wants to support this mission with innovative technology. Thomas started looking into a new way of working because he was tired of solutions that didn’t truly benefit employees or clients. When Pluryn hired agencies to build custom apps, the results weren’t stable or scalable enough to be used across the large organization. Third-party developers also have a hard time understanding the diverse and complex needs of Pluryn’s clients. That’s when Thomas saw the potential to transform the way the organization approaches digital solutions: using low-code/no-code technology (LCNC) to empower those who have the most client knowledge. Balancing innovation and resources Healthcare IT is expensive and digital solutions must be able to meet stringent security requirements. Apps also cannot add time or complexity to processes because the staff needs to optimize their time for clients. As such, the organization must constantly balance innovation with tight budgets and resources. By leveraging the client expertise of their non-technical staff, Pluryn aims to turn ideas for improving client care into practical solutions. For example, an app to enable clients to manage their personal finances and budgets. They want a low-code/no-code (LCNC) platform that is accessible for non-technical staff and also supports building advanced, custom applications. “What we found in Betty Blocks was a partner with enthusiasm, great vision and product, and a certain amount of realism. They made our ideas and vision practical and the ability to support the implementation of our citizen development vision was an exact match for us.” Mobilizing citizen development Thomas built an idea backlog, based on topics that had a clear gap between what the organization wanted and the available technology. He also started inspiring people to the possibilities for solutions developed by their own client experts, also called citizen developers, instead of the IT department or agencies. Thomas searched for an LCNC platform to support his citizen development vision. "I believe that truly great ideas come from within the organization, from those working with our clients who may not necessarily have strong technical skills. So, why not give them an instrument to help their ideas get translated into a working digital solution?" - Thomas Geelkerken, Manager Business Analyst Thomas also had high standards for data security and privacy to consider. This was a crucial factor considering the personal health information of their clients and healthcare sector regulations. Cyber security at the speed of business "One of the main reasons we selected Betty Blocks is that changes are applied throughout the platform including security changes and certificates. That shows us the required security measures are in place. It also helps that other customers have privacy-sensitive apps on the same platform.” - Thomas Geelkerken, Manager Business Analyst Establishing a fusion team Thomas created a fusion team within Pluryn that combines professional developers and citizen developers. When it comes to identifying Pluryn’s citizen developers, Thomas looks for tech-savvy and analytically-minded employees with a strong background in the topic that’s being addressed. They should also be enthusiastic and have an interest in learning new skills. Thomas aims for the citizen developers to independently build as much of the solution as they’re able. Then, a professional developer finishes the remaining 20%, for example, of the app development. Meanwhile the IT department is a Center of Excellence that ensures the apps are governed and maintained. The department assigns specific roles and permissions within the platform to prevent the fusion team from accidentally creating security risks. Thomas also spends much of his time on relationship and change management. For example, coordinating with the security officer and other stakeholders from the very beginning stages of development – especially when the app requires sensitive information. With each project, he works to inspire those who will be impacted by the application to all the possibilities within the Betty Blocks platform. He also advises the fusion team on any necessary changes. Citizen development in action Like many organizations, Pluryn benefited tremendously from citizen development when they needed to quickly deploy tech solutions. The pandemic caused a sudden and significant increase in demand for personal protective equipment (PPE) from their frontline workers across the country. The organization’s analog process wasn’t optimized for the task. Thomas and his team used input from Pluryn staff to develop the Corona App – a digital system that streamlines equipment ordering and distribution. Within 10 days, the team independently built the back office of the application; they finished customizing the front-end a few weeks later. After a month of development, Pluryn’s staff was using an application that works similarly to Amazon for their internal inventory. Staff can see how much PPE is already available when they order and track the shipment. Then, the logistics team uses it for deliveries. The app delivers additional benefits for the organization. Logistics team members, who are also Pluryn clients, are gaining new digital skills. Furthermore, the purchasing department is saving money by not ordering surplus stock. The next step is to scale the app to optimize orders for the rest of Pluryn’s equipment inventory. The Corona App is just one example of the multiple apps Pluryn’s fusion team built themselves after only training for a short time. Each app has furthered Pluryn’s digital transformation. Moreover, the solutions have resulted in a better way of working that ultimately improves client care.Thomas notices everyone is more engaged because they know their ideas have a direct and lasting impact on the entire organization. The relationship between the IT department and the organization has also strengthened after working closely together to build value-adding solutions Citizen development - key benefits Rapid application development Citizen developers rapidly build new tech solutions without expensive development costs Increased collaboration with IT The business and IT work closely together to build apps that perfectly meet requirements Apps developed in a safe environment The IT department ensure apps are sufficiently governed, maintaining high data security and privacy standards A vision for the future In 2022, Pluryn will leverage more of what Betty Blocks can improve in their processes and way of working by partnering with Betty Blocks Premium Development Support team (PDS). Using the Betty Blocks’ app factory methodology, PDS helps organizations ensure their new apps are value-adding with suitability assessments and tailored developer learning paths. The fusion team will work alongside PDS technicians to grow their capabilities on the Betty Blocks platform. For example, by being able to create more custom components.Thomas plans to expand Pluryn’s Citizen Development community by making the Betty Blocks’ digital ideation portal accessible to everyone in the organization. Another citizen developer will join the fusion team from the beginning of the year and will be trained by PDS in low-code development. Start aligning business and IT Experience the impact of Betty Blocks on your innovation goals in a 30 minute demo based on your business case Platform Platform tour Plans and pricing Get a demo No-code platform Low-code platform Integrations Why Betty Blocks Why Betty Blocks? Compare our platform Citizen development Workflow automation Betty Blocks vs Power Apps Solutions Customer cases App gallery Industries Use cases Find a partner Evaluation guide Resources Webinars Whitepapers Videos Blog Online courses Support & Education Documentation Community Support Product changes Status About About us Office contacts Careers ISO certified Become a partner Follow us :) Terms & Conditions Terms of Use Privacy Statement Cookie Settings betty blocks © Copyright 2024. All rights reserved.
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10
Pluryn, A Leading Dutch Healthcare Organization
Betty Blocks
Review case study on Sawadee
Sawadee
Customer Case | Sawadee Boosts Website Visits With Ecommerce Platform Login Platform Explore the platform Platform overview Low-Code AI Toolkit Integrations Governance App gallery Pricing Get a demo Why Betty Blocks About us Why Betty Blocks About Betty Blocks Citizen development Fusion teams Professional services The 4-week Guarantee Solutions Role CIOs Developers Business Analyst Innovation Lead IT Architects Strategy Legacy Modernization Digital transformation Partners Become a partner Find a partner Technology partners Resources By category Customer cases Blog Webinars Education Documentation Use cases By topic What is no-code What is low-code Travel Agency Sawadee Boosts Website Visits With 33% Through New Ecommerce Platform Results An increase of 33,6% in organic visitors Boosting customer engagement by 12,4% An IT architecture that maximizes conversion rates with personalized CTAs About Sawadee Sawadee is a Dutch travel agency whose mission it is to introduce people to the most exotic places in the world. Not to be confused with the Thai phrasing “sawadee” - a way of wishing someone a good day - Sawadee does assure that its clients experience the best holidays of their lives. Until recently, Sawadee was hampered by an outdated website that limited its potential conversions, and was looking for a way to turn its web presence around. The company was eager to see its messaging, personality and brand visibility better reflected online. Sawadee got in touch with Betty Blocks for the development of a user-friendly and flexible travel platform that uses inspirational imagery in support of the Sawadee brand, while optimizing the platform for maximum conversion. “Together with Betty Blocks, we created an online travel platform that inspires visitors, fuels travelers’ dreams and effortlessly brings them in contact with Sawadee!” Bastiaan Govers, Sawadee From wireframes to working product The project started with a business ideation workshop, a session to spark creative ideas in which Sawadee’s wishes were mapped out. In the visual prototype that followed, Betty Blocks translated the user stories of the platform into wireframes. The layout of every page was constructed to maximize user engagement and conversion rates, by carefully tracing the steps of the user - from browsing vacations to the final transaction process. At first, Sawadee only wanted to improve the look and feel of their website. However, as the project progressed, the team developed several features - such as the fare calculator - that lifted the online environment to a higher level. “We mapped out every single step a visitor takes. That way, we could determine the ideal booking and payment flow, keeping in mind user feedback.” Ecommerce platform A travel agency like Sawadee can make the best use of time by spending it on planning beautiful trips for its customers, and not having to worry about the underlying technology. “Betty Blocks helped our marketing team develop our own ecommerce platform,” says Bastiaan Govers, marketing director at Sawadee. “They took us by the hand and guided us in every step of the way, enriching the platform with great features.” Development facts A new website was delivered to Sawadee travel agency which includes integrations such as a booking flow, payment service, email automation, and a fare calculator. Sawadee is a long-term strategic client of Betty Blocks, making the optimization of the platform an ongoing process. Development time 18 months Development hours 8000 Building blocks used 531 Key features of the application Customer journey optimization A clear navigational structure to increase user-friendliness Targeted conversion points Personalized call-to-actions to maximize click-through rates Smooth integrations Such as a fare calculator that is integrated with email Always on the move Once the e-commerce platform was developed, it was time for analysis. After all, the numbers often speak for themselves. Several analytical tools were used to track platform performance, generating valuable data. These analytical insights, combined with the needs of the marketing team, were essential in optimizing the booking flow.With the new platform, Sawadee not only increased travel inquiries, the amount of organic visitors, and customer engagement but also managed to fortify its brand through a fresh and responsive website architecture. Start aligning business and IT Experience the impact of Betty Blocks on your innovation goals in a 30 minute demo based on your business case Platform Platform tour Plans and pricing Get a demo No-code platform Low-code platform Integrations Why Betty Blocks Why Betty Blocks? Compare our platform Citizen development Workflow automation Betty Blocks vs Power Apps Solutions Customer cases App gallery Industries Use cases Find a partner Evaluation guide Resources Webinars Whitepapers Videos Blog Online courses Support & Education Documentation Community Support Product changes Status About About us Office contacts Careers ISO certified Become a partner Follow us :) Terms & Conditions Terms of Use Privacy Statement Cookie Settings betty blocks © Copyright 2024. All rights reserved.
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11
Sawadee
Betty Blocks
Review case study on Sweco Group
Sweco Group
Customer Case | Sweco's Rapid Application Development | Betty Blocks Login Platform Explore the platform Platform overview Low-Code AI Toolkit Integrations Governance App gallery Pricing Get a demo Why Betty Blocks About us Why Betty Blocks About Betty Blocks Citizen development Fusion teams Professional services The 4-week Guarantee Solutions Role CIOs Developers Business Analyst Innovation Lead IT Architects Strategy Legacy Modernization Digital transformation Partners Become a partner Find a partner Technology partners Resources By category Customer cases Blog Webinars Education Documentation Use cases By topic What is no-code What is low-code All Roads Lead to Rapid Application Development: Sweco Implements Betty Blocks for Innovation and Digital Transformation Business value 8 applications built by empowered business users Built an innovative layer around an existing ERP system Fusion team empowered agile application development Sweco Netherlands and Sweco Belgium have both implemented low-code/no-code (LCNC) technology. The interesting part? They’ve taken different routes to reach the same destination. Sweco is Europe’s biggest architecture and engineering consultancy company, with over 18,000 architects, engineers, and consultants operating in over 14 countries. The organization is a leader in its field, and the latest innovation Sweco has onboarded is low-code/no-code (LCNC) development. At Sweco, the demand for custom solutions and applications for business users has been growing rapidly. Business departments require easy-to-use, bespoke, customizable solutions which can be built quickly and securely. Meanwhile, IT departments are stretched-thin, and out-sourcing IT solutions is a convoluted and expensive process. This issue brought both Sweco Netherlands and Sweco Belgium onto their separate paths towards the same low-code/no-code (LCNC) development destination using Betty Blocks, forming fusion teams and empowering business users in the application development process. Empowered to self-build - Sweco Belgium Sam van Mulders (Chief Digital Officer at Sweco Belgium) experienced an increasingly urgent need from business users to have digital solutions supporting their work. In the absence of bespoke applications, solutions were self-built on MS Access or created through excel documents, thus blocking transparency, governance, or standardization. Alternatively the IT department would be involved in application creation, resulting in a full-scale development approach in which money and resources were invested at a stage where ideas and concepts were not properly matured. Each of these solutions brought their own insufficient use of time and resources, complicating processes which required simplification. A new approach had to be taken. Sweco Belgium is growing quickly, and experiencing the universal challenge of finding the right people. Sam recognized that the business had to digitize, but hiring developers was not a fitting solution. Instead, by investing internally Sweco empowered their existing employees to think digitally and innovatively. Sam found the perfect solution in no-code development. The Betty Blocks platform empowers business users to develop and test their ideas and stimulate innovation in a simplified, secured, governed, and scalable manner. Aziri, highly skilled in LCNC development, was selected as Sweco Belgium’s implementation partner. Aziri trained Sweco’s first fusion team and, in co-creation, built the first application. Since then, a small development team at Sweco Belgium has been independently building. The application development team consistently involves business users, to which ownership is transferred for the making of small back-end adjustments and updates once the application is built. The fusion team is further composed of a project developer, a coach, and a project owner. Citizen developers (business users without coding experience developing applications) at Sweco Belgium have built five internal applications. One of these applications, a client satisfaction tool, has over 5000 users in global Sweco offices. Some of their other applications work to automate and digitize internal processes that were previously done through convoluted and error-prone manual work, optimizing their business processes. Additionally, the development team has started building customer facing applications, developing self-serve solutions in close collaboration with their clients. According to Sam van Mulders, the Betty Block’s strength is rooted in the platform’s intuitive drag-and-drop interface and model-building methodology. This makes the platform easy to maintain, even when the data or code gets more complicated. Additionally, the ability to modify the look and feel of the frontend, adding visual branding to applications, makes all solutions customizable. Meanwhile, all applications can be integrated into the existing ERP system, and the international Azure SSO configuration Sweco uses - a vital element for a large organization. Sweco's Applications Building Information Modeling (BIM) Tool Sweco Netherlands' fusion team has built a BIM Tool for the ISO19650 certificate. The app includes a bespoke checklist incorporating the appropriate clauses, and is integrated with jira. Client Satisfaction Tool Sweco Belgium's fusion team have developed a Client Satisfaction Tool which has over 5000 users in global Sweco offices Customer Facing Applications Citizen developers at Sweco have started created self-serve solutions in close collaborations with their clients, elevating their customer support An innovative layer around an ERP system - Sweco Netherlands Meanwhile, Sweco Netherlands found their own way to Betty Blocks. An urgent necessity for custom solutions for various company processes became obvious during their transition to a new ERP system. The organization had two specific use cases - a risk-management system and a project budget calculator for the business. Given a short timeline due to the fast-approaching ERP implementation date, they needed something built quickly, efficiently, and securely. Seeing their Dutch neighbor’s success, Richard Bruggingk (IT Manager at Sweco Netherlands) foresaw the benefits of implementing the same, fully customizable, LCNC platform for rapid application development. Meanwhile, the Betty Blocks platform enables organizations to build an innovative layer around an existing ERP system, mapping exactly onto Sweco’s needs. Sweco Netherlands selected ilionx as their development partner for their experience with Betty Blocks and knowledge of the Microsoft Power Apps Platform. Sweco Netherlands had previously developed simple solutions through Power Apps, and the Betty Blocks platform enables the full integration of existing infrastructure with new applications. This way, Sweco has selected two platforms to fit their evolving needs, supplementing one another seamlessly. Together, Sweco Netherlands and ilionx employees established their own version of a fusion team. Sweco business users were involved in collecting ideas, establishing requirements, and providing feedback. While ilionix built the solutions, the platform enables Sweco members to manage and adjust the applications. Using this development method, the identified use cases were developed into applications within the timeframe and budget. Since then, Sweco NL has continued their rapid application development. Sweco is a frontrunner in the certificate process, and is currently developing an ISO19650 certificate Building Information Modeling (BIM) Tool. The application guides users through a bespoke form incorporating all the clauses of the BIM certification. Enabled by the Betty Blocks platform, the app is integrated with jira and automatically creates tickets to finalize missing checklist elements.By digitizing previously manual processes, the app ensures process efficiency, guaranteeing that all requirements are met at the proper time. Time is saved across the organization as all information is collectivized and requirements are clear. Through an optimized certification process all the information is controlled, governed, and secured, and the failure cost on a project is minimized. Supported by these applications, Sweco remains a leader in the industry. “Through agile work, if we fail we do it much quicker, so we succeed much faster. By noticing issues early in the process we exclusively invest time and resources into projects and applications we know have the correct product market fit and consistently yield success. ” More than a platform Crucially, Sweco has implemented both a new technology and way of working. Instead of fitting the Betty Blocks platform into the framework of traditional software development, both branches have incorporated agile work for rapid innovation. This is digital transformation through LCNC development, and Sweco demonstrates the various forms it can take. At Sweco Belgium, Aziri onboarded the team onto both the platform and agile working methods. According to Sam, Aziri taught them how to begin by building an MVP, then gathering feedback, and finally implementing this into further versions, thus going through various iteration cycles. The result? Rapid and flexible application development in which adjustments or changes can be made early in the process when requirements aren’t fulfilled. According to Sam, “through agile work, if we fail we do it much quicker, so we succeed much faster. By noticing issues early in the process we exclusively invest time and resources into projects and applications we know have the correct product market fit and consistently yield success”. Thus, the time and resources invested into application development is reduced while business users are empowered in their innovation. Sweco Netherlands has experienced a digital transformation of their own. They established a scrum team composed of Sweco business users and ilionx developers. According to Richard, both sides brought their specific knowledge with enthusiasm and dedication, fostering true collaboration. The team developed a set pattern within one-week sprints: two days development followed by three days of review. Through this strict development rhythm, agile work, and collaborative innovation, the two applications were developed within the set budget and timeframe. A LCNC future Sweco has found a new way of accelerating digital transformation and facilitating: fusion team empowered no-code development. This is only the beginning of Sweco’s journey. Sweco wants to “look into the possibility of deploying the platform in other countries. Betty Blocks is very strong in regards to customization, but we don’t want to standardize this. We want each country to decide what applications look like”. - Richard Bruggingk, IT Manager Sweco Netherlands A new way forward This is just the beginning of Sweco’s digital transformation. According to Richard, Sweco wants to “look into the possibility of deploying the platform in other countries. Betty Blocks is very strong in regards to customization, but we don’t want to standardize this. We want each country to decide what applications look like”. Sweco has discovered the strength of Betty Blocks and LCNC development: each company or department can select their own development process route. Through flexible low-code and no-code capabilities, in-house PDS, and range of partners, organizations can customize and implement the Betty Blocks platform in their own ways. Meanwhile, business users are empowered in their application development on a gliding sale of involvement through a fully IT-governed and secured platform. Regardless of how you do it, all roads paved with Betty Blocks bricks lead to rapid application development and innovation. Discover solutions you can build with Betty Blocks Employment Law Guide App Employment Law Guide App Find everything you need to know about this use case right here Legal Services Request App Legal Services Request App Find everything you need to know about this use case right here NDA Generator NDA Generator Find everything you need to know about this use case right here This project is completed in collaboration with our partners Start aligning business and IT Experience the impact of Betty Blocks on your innovation goals in a 30 minute demo based on your business case Platform Platform tour Plans and pricing Get a demo No-code platform Low-code platform Integrations Why Betty Blocks Why Betty Blocks? Compare our platform Citizen development Workflow automation Betty Blocks vs Power Apps Solutions Customer cases App gallery Industries Use cases Find a partner Evaluation guide Resources Webinars Whitepapers Videos Blog Online courses Support & Education Documentation Community Support Product changes Status About About us Office contacts Careers ISO certified Become a partner Follow us :) Terms & Conditions Terms of Use Privacy Statement Cookie Settings betty blocks © Copyright 2024. All rights reserved.
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12
Sweco Group
Betty Blocks
Review case study on The Dutch National Police
The Dutch National Police
Customer Case | The Dutch National Police Innovates with Betty Blocks Login Platform Explore the platform Platform overview Low-Code AI Toolkit Integrations Governance App gallery Pricing Get a demo Why Betty Blocks About us Why Betty Blocks About Betty Blocks Citizen development Fusion teams Professional services The 4-week Guarantee Solutions Role CIOs Developers Business Analyst Innovation Lead IT Architects Strategy Legacy Modernization Digital transformation Partners Become a partner Find a partner Technology partners Resources By category Customer cases Blog Webinars Education Documentation Use cases By topic What is no-code What is low-code The Dutch National Police Realizes a 70% Increase in Innovation Feasibility and Adoption Business value Expected increase from 20% to 80% in the success of evidence-based innovation implementation Increased developer pool from 400 to 1,200 builders with citizen development Maintenance and development costs cut in half Download the full customer case Download the full customer case Transforming security and public assistance With 65,000+ employees, the Dutch National Police is the largest employer in the Netherlands. The police force is charged with security and public assistance in the Netherlands, maintaining public order, and providing assistance. With the pace at which society is moving, it becomes increasingly more complex to orchestrate police work.The Dutch National Police is transforming its organization using low-code technology and microservices, using the MACH industry standard. This has enabled them to engage employees in innovation projects, reduce costs and resources, and ultimately work towards their goal of making the Netherlands safer. As a result, they increased their developer pool by 300%, created a 70% increase in feasibility and adoption, and established a 2x cost reduction for development and maintenance. They also expect to increase innovation implementation success from 20% to 80%. Here’s how they did it. “We now have an interactive portal that offers complete insights into all our innovations and challenges, thereby avoiding overlaps. This has a massive positive impact on operational and widespread use.” Creating a knowledge-intensive organization Steven Hanekroot, Product Owner Betty Blocks Platform and Innovation Portal at the Dutch National Police, oversees the innovation team. With Betty Blocks at the core of his innovation projects, Steven sets out to reach critical strategic goals:Provide conditions for learning and prioritize permanent development.Leverage state-of-the-art technology and intelligence to grow into an information-driven organization.Strike a healthy balance between maintenance and development costs.Create a safe and diverse agile work environment for highly productive teams.Implement evidence-based practices for innovation success. Hard-to-manage Excel sheets that stifle innovation Steven’s team is responsible for driving innovative solutions, which was challenging due to an outdated way of working. Two full-time employees kept an innovation inventory of over 1,400 innovative ideas in Excel that was hard to manage and read. This led to a lack of real-time insights, project duplications, lack of communication, and low usage. As a result, the adoption rate of newly implemented solutions was 20%, resulting in low usage within the organization and failed IT projects, which led to millions of euros wasted. Download the full customer case to learn more Download customer case The Police Innovation Portal makes The Netherlands safer The innovation portal built on Betty Blocks is the birthplace for all applications the Dutch National Police will build. Because of the balance between ease of use and functionality, the police’s pre-development team (a mix of people with technical knowledge, application owners, juniors, and citizen developer business users) was able to build an innovation platform that supports the innovation community with news, chats, likes, and other social media capabilities. With real-time data functions, the portal functions in four ways: Download the full customer case to learn more Download the customer case Start aligning business and IT Experience the impact of Betty Blocks on your innovation goals in a 30 minute demo based on your business case Platform Platform tour Plans and pricing Get a demo No-code platform Low-code platform Integrations Why Betty Blocks Why Betty Blocks? Compare our platform Citizen development Workflow automation Betty Blocks vs Power Apps Solutions Customer cases App gallery Industries Use cases Find a partner Evaluation guide Resources Webinars Whitepapers Videos Blog Online courses Support & Education Documentation Community Support Product changes Status About About us Office contacts Careers ISO certified Become a partner Follow us :) Terms & Conditions Terms of Use Privacy Statement Cookie Settings betty blocks © Copyright 2024. All rights reserved.
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13
The Dutch National Police
Betty Blocks
Review case study on Univé
Univé
Customer Case | Univé Implements Strategic Innovation | Betty Blocks Login Platform Explore the platform Platform overview Low-Code AI Toolkit Integrations Governance App gallery Pricing Get a demo Why Betty Blocks About us Why Betty Blocks About Betty Blocks Citizen development Fusion teams Professional services The 4-week Guarantee Solutions Role CIOs Developers Business Analyst Innovation Lead IT Architects Strategy Legacy Modernization Digital transformation Partners Become a partner Find a partner Technology partners Resources By category Customer cases Blog Webinars Education Documentation Use cases By topic What is no-code What is low-code Univé Implements Strategic Innovation to Create a New Line of Business Business value Reduced time-to-market from one year to 2.5 months Extremely fast response to market demands and exceed industry expectations Built a no-code foundation from which they can focus on even the most advanced solutions Accelerating change in a traditional organization The insurance sector as a whole is at a crossroads. Economic and global trends plus technological developments are shaking up the industry, and consumer expectations for a digital experience are higher than ever. By testing new ideas, Univé’s Innovation Lab adds to keep moving the business forward.The Innovation Lab at Univé was charged with developing a new business proposition to offer customers a set of new preventative services. That is, to become the kind of insurance company that firstly focuses on preventing risk and limiting damage and secondary making sure the remaining damage is covered. Let’s say one house fire caused by a chimney that hadn’t been cleaned causes €200,000 in damage that Univé would need to pay out. Or clogged gutters that lead to flooding or roof collapses and also cost tens of thousands to replace. If there were an application that provided regular services to prevent home disasters, public safety would certainly benefit. Not to mention, by reducing the number of claims filed, the business would save millions each year. “The speed of building and how little money we spend on building the system is what really draws people in. Experiments take months, but building takes days.” But how? In order to execute these ideas, there were some hurdles to jump first. Outsourcing to an outside partner or buying an existing ERP solution were also not options: it would simply take too much time and, as Innovation Manager Bas Wit points out, you never get exactly what you want the first time around — which is detrimental to the experimentation process. Bas and his team at Univé’s Innovation Lab needed to be able to develop solutions themselves fast and flexibly, and maintain them within their own team. If they could build prototypes at low cost to measure and validate customer behavior, they could put their ideas into action and challenge expectations of what insurance companies are capable of. "If there were an application that provided regular services to prevent home disasters, public safety would certainly benefit. Not to mention, by reducing the number of claims filed, the business would save millions each year." - Bas Wit, Innovation Manager This is what they built What if there was a way to insure people better by helping them avoid disaster in the first place, rather than helping them fix things afterwards? The first idea Univé tested with Betty Blocks (and the help of implementation partner Ilionx) was Veilig Wonen (“Living Safely”), an application that provides customers with subscriptions for services like chimney inspections, alarm servicing, gutter cleaning, and other services that actually prevent bigger problems down the line.Armed with a no-code platform, the Innovation Lab wasn’t just able to test intentions, as with normal mockups or prototypes: they could actually measure customer behavior by piloting a working application to validate that their members were willing to pay for these kinds of services. This allowed the Innovation Lab to demonstrate value and generate buy-in among stakeholders.From a technical standpoint, how does an application like Veilig Wonen work? It’s actually a system of smaller applications and API integrations, all built with Betty Blocks. This reduces the need for separate systems and licenses for CRMs and payment management systems, for example. Development facts Univé has developed 15 applications so far and uses Betty Blocks as the foundation to test new ideas in their Innovation Lab. Development time Continuous Development hours Continuous Building blocks used 850 A whole new company within a company Having a great idea is only about 20% of the entire innovation process. Where most companies get stuck is taking the leap from idea to action. You need resources and organizational support, and for that you need to be able to demonstrate the value of the idea. With Veilig Wonen, Univé piloted the application to a sample of 10,000 members, and when they reached their target conversion rate could show directly that people would pay for the service. The Innovation Lab is making waves within Univé because they’ve found a way to measure customer behavior — instead of intention — before the full launch of a new product. Even the IT department sees the benefits of no-code. “Our IT department sees opportunities to become more flexible with no-code in areas where the existing IT applications offer no solutions,” says Bas. “It is really difficult to find a single PaaS or SaaS that meets all of our needs, so to have one system where we can build it conform our own wishes and integrate it with the existing landscape is amazing.” Developed applications Veilig Wonen Prevent damage from fire, water, and electricity or cover damages from burglary with a Veilig Wonen subscription. For example, opt for an alarm system, sewer service or central heating maintenance. Legal Assistance on Demand With Legal Assistance on Demand, Univé helps its customers with tailor-made legal assistance. Private Lease With private lease from Univé, you can drive a brand new car for an extremely low monthly payment. Always including maintenance, insurance, and taxes. The future of insurance Today, the Innovation Lab uses Betty Blocks as a way to develop, test, and launch new services for Univé customers. This not only gives them a competitive edge in the industry, but has created a unique space within the company to put an innovative mindset at the forefront. Up next is an IoT project where sensors can predict risky situations — like temperature sensors to detect farming equipment malfunctions that cause fires.The Innovation Lab has the freedom and flexibility to develop new propositions for Univé by proving that their ideas actually work. By using Betty Blocks to do this, Univé has brought time-to-market of new applications down from a year to 2.5 months, speeding development by 75% — but more importantly, they’ve found a way to quantify innovation. And in doing so, they’re turning insurance into a service that improves people’s lives. Discover solutions you can build with Betty Blocks Employment Law Guide App Employment Law Guide App Find everything you need to know about this use case right here Legal Services Request App Legal Services Request App Find everything you need to know about this use case right here NDA Generator NDA Generator Find everything you need to know about this use case right here Explore all solutions This project is completed by our partner Start aligning business and IT Experience the impact of Betty Blocks on your innovation goals in a 30 minute demo based on your business case Platform Platform tour Plans and pricing Get a demo No-code platform Low-code platform Integrations Why Betty Blocks Why Betty Blocks? Compare our platform Citizen development Workflow automation Betty Blocks vs Power Apps Solutions Customer cases App gallery Industries Use cases Find a partner Evaluation guide Resources Webinars Whitepapers Videos Blog Online courses Support & Education Documentation Community Support Product changes Status About About us Office contacts Careers ISO certified Become a partner Follow us :) Terms & Conditions Terms of Use Privacy Statement Cookie Settings betty blocks © Copyright 2024. All rights reserved.
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14
Univé
Betty Blocks
Review case study on Zorg Van De Zaak
Zorg Van De Zaak
Customer Case | Zorg van de Zaak Develops PMO Application with No-Code Login Platform Explore the platform Platform overview Low-Code AI Toolkit Integrations Governance App gallery Pricing Get a demo Why Betty Blocks About us Why Betty Blocks About Betty Blocks Citizen development Fusion teams Professional services The 4-week Guarantee Solutions Role CIOs Developers Business Analyst Innovation Lead IT Architects Strategy Legacy Modernization Digital transformation Partners Become a partner Find a partner Technology partners Resources By category Customer cases Blog Webinars Education Documentation Use cases By topic What is no-code What is low-code Zorg van de Zaak Develops PMO Application to Reduce Scheduling Times by 50% Results Reduced scheduling errors to zero Cut planning times by 50% Enabled valuable reporting in real-time Prevention is better than a cure Zorg van de Zaak (ZvdZ) is not only a corporate healthcare provider but wellbeing and lifestyle consultants as well who have helped nearly 10% of the Dutch workforce prevent illness before it can ever occur. Through a network of medical, lifestyle, psychological, and care organizations around the Netherlands, ZvdZ works with 70.000 employers spanning over 1.5 million employees.Together, ZvdZ and its partners navigate cases of illness, absenteeism, or delicate employee health issues with on-site or private evaluations by qualified professionals. While in control of the process, their unique service along with the scale of their operations meant there were no off-the-shelf solutions available to help streamline operations effectively. Out with the old, in with the new The existing way of work, while still functional, put unnecessary strain on both employers and Zorg van de Zaak’s network. For instance, planning PMO evaluations could require upwards of 1000 employees and their information to be connected with a medical/lifestyle professional.Without a digital solution behind them, creating a contract, inviting employees to participate, and executing examinations were all arranged via email with department managers. Depending on the scale of an organization, this could take weeks just to organize let alone documenting results and providing actionable advice based on their sessions.With more clients joining ZvdZ daily, Merlin van Eerden, Director Health Services understood that they needed to make some changes fast. Unfortunately, after meeting with their own IT department, it was made clear that developing a new system internally would be at the expense of their already full roadmap. So Merlin turned to BlockBrains, a no-code development partner of Betty Blocks for help. “We knew we needed a new application and were aware of the shortcomings of our old application but we were having trouble defining the right requirements. The experience of BlockBrains and the agility of the Betty Blocks platform gave us the confidence we were on the right track.” An all in one business and healthcare tool "The combination of Zorg van de Zaak's expertise in preventive health care and our knowledge of how to optimize processes was key to the success of this project." - Kay Lankheet, Managing Consultant & Founder at BlockBrainsUsing Betty Blocks’ no-code platform BlockBrains would develop an application in which ZvdZ could set up entire projects through a single portal. With this new tool, they would be able to invite employees, create personalized questionnaires, document examinations, and give participants access to their reports in private dashboards in real-time.Next to that, supporting features would be added like scheduling tools for doctors which would give an easy overview of when professionals would be available. Due to the often high volumes of examinations, it was also important for automated advice to be generated based on answers to the questionnaire. All this was design with maximum security in mind including two-factor authentication plus s strict role-based access policy to completely secure all entered data. Many hands make light work BlockBrains’ business, analytics, and development experience proved to be invaluable for Zorg van de Zaak’s project right from the beginning. While ZvdZ established sprint goals, deadlines, and an outline for a testable MVP, BlockBrains’ developers were already laying the foundations for the application.Every two weeks BlockBrains presented their sprint results for Zorg van de Zaak to test and provide feedback on. Just 4 months into development, a working prototype was ready for live testing in Zorg van de Zaak’s organization.Using the new centralized PlanDesk application, Zorg van de Zaak’s entire planning process could be completed in half the time. Since the PlanDesk stored appointments and forms digitally, scheduling errors between all parties were almost reduced to zero, saving valuable time and money that would otherwise cost clients to reschedule. Development facts Zorg van de Zaak and BlockBrains combined their business, development, and industry knowledge to successfully cut the resources and time spent on the evaluation process by 50%. The development itself was completed by BlockBrains with regular feedback moments with stakeholders. Development time 4 months Development hours 480 Building blocks used 257 Key features of the application Integrated scheduling Reduces scheduling errors and time conflicts to zero Automated preliminary feedback Personalized questionnaires give first-line support for employees Private dashboards and data Employer & employee data is restricted to unauthorized users Building a healthier, happier workforce Modern enterprises such as Tata Steel, are becoming much more aware of how the overall wellbeing of employees affects operations. As more companies adopt the same healthcare focus, organizations like Zorg van de Zaak will continue to perform a vital service in improving working conditions around the Netherlands. Thanks to the capabilities of digital tooling like their no-code PlanDesk system, their network of companies can scale-up rapidly to take on higher demand from a growing number of clients. This project is completed by our partner Start aligning business and IT Experience the impact of Betty Blocks on your innovation goals in a 30 minute demo based on your business case Platform Platform tour Plans and pricing Get a demo No-code platform Low-code platform Integrations Why Betty Blocks Why Betty Blocks? Compare our platform Citizen development Workflow automation Betty Blocks vs Power Apps Solutions Customer cases App gallery Industries Use cases Find a partner Evaluation guide Resources Webinars Whitepapers Videos Blog Online courses Support & Education Documentation Community Support Product changes Status About About us Office contacts Careers ISO certified Become a partner Follow us :) Terms & Conditions Terms of Use Privacy Statement Cookie Settings betty blocks © Copyright 2024. 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